Who Should Attend?

This is an ideal course for anyone who needs to use effective coaching skills to develop others; whether they be line managers, internal coaches, or HR professionals. Coaching is an essential activity to help improve, enhance or develop a person's skills and behaviour in the workplace, and has a very positive impact on the retention of knowledge and skills, after a person has been trained.

About the Programme

There is no more effective way to train and / or develop someone than by the application of the coaching process. By the end of this workshop delegates will have realised the power of coaching. Coaching is an essential skill to help motivate and define responsibilities. Delegates will understand, and have practised, the key stages and skills of coaching. Delegates will be able to introduce a new 'coaching culture' to their teams and organization. They will have been introduced to Spearhead's 'DEVELOPER' Coaching Model, a flexible framework to follow, no matter what the coaching situation. Plenty of opportunities are given for practising the skills in a risk free environment, ensuring more effective implementation on returning to work.

Course Objectives

• To understand the benefits of coaching and the role of the coach
• To realise when to use coaching as a development tool
• To identify the stages of the coaching process
• To plan and deliver a coaching session
• To practise the skills at all stages of the coaching process

What You Will Gain

• Techniques to increase motivation
• Necessary skills to prepare, structure, and carry out effective coaching sessions, to assist employees reach and exceed the standard required

Programme Contents

DAY ONE
• Coaching, Mentoring, Training: The Differences
• The Benefits Of Coaching
• The 'DEVELOPER' Coaching Model
• The Skills & Qualities Of An Effective Coach
• The Questions A Good Coach Asks
• Objective Setting
• Coaching Styles
• Identifying Ability Levels Of Staff

DAY TWO
• The Techniques Of Coaching
• Feedback & Review
• The Key Stages Of Coaching
• Preparation & Planning For A Coaching Meeting
• The Pitfalls Of Coaching & How To Avoid Them
• Role Plays - The Full Coaching Process

2 Days - Non-Residential

Delegate spaces available on the following course dates: