Who Should Attend?

Managers, supervisors, HR department personnel, team leaders, etc., who are interested in understanding the benefits of introducing a competency-based structure in their organization, should attend this course.

About the Programme

Key / 'core' competencies are variously defined as 'the skills that enable an organization to deliver a fundamental customer benefit', 'what a company's staff excel at', or 'something which competitors cannot easily copy and which can be applied in a variety of different business situations'. This programme demonstrates how to create a set of competencies for an organization, which can be used as an important Human Resources tool for the recruitment and retention of staff. Managing and monitoring staff performance is made much easier and more effective through the development of effective competencies that are specific and tailored to your organization.

Course Objectives

• To enable delegates to clearly identify what key / 'core' competencies are
• To introduce delegates to a suggested methodology for creating competencies that is suited to the needs of their organizations
• To show delegates how such competencies can be used for creating effective management tools that can greatly benefit the recruitment process, the appraisal process, and the clear identification of staff development needs

What You Will Gain

• A better understanding of the effectiveness of key / 'core' competencies for specific areas within an organization
• Knowledge of how to use competencies effectively as an important management tool

Programme Contents

• The Road To High Performance
• What Are Key / 'Core' Competencies?
• The Benefits Of Competencies To Individuals & The Organization
• Identifying Competencies
• Competencies & Management
• Competencies Of Leading Companies (Both World-Wide & In The Gulf)
• Case Studies
• Creating A Competency Framework
  > How To Get The Best Out Of Staff Through Effective Use Of Competencies
  > How To Get 'Staff Buy-In' To The Idea Of Competencies
  > How To Run Workshops To Create Competencies
  > Creating 'Ownership' Amongst Management & Staff
• Competency-Based Recruiting
• Developing A Competency-Based Appraisal System
• Transfer Of Learning Back To The Workplace

1 Day - Non-Residential

Delegate spaces available on the following course dates: