Why Use Spearhead Training For Your Public Courses?

Twenty Reasons... To Improve Your Business Performance!

1. There is a maximum limit of twelve delegates on our public courses. In the case of the following courses – Presentation Skills, Advanced Presentation Skills, Train The Trainer, and Microsoft® Office – the normal limit is just eight delegates. On these courses delegates need to practise the skills taught (presenting and training), so the small group size of eight allows maximum practical time for each delegate to do this. The standard limit of twelve on other courses ensures individual attention for each delegate from the Tutor. It also allows greater interaction and participation from every participant, thereby ensuring more effective learning takes place.

2. We have been established in the Middle East for over fourteen years, and in the U.K. for over thirty one years. All courses run here are tailored for the Middle East market, using many case studies from the region.

3. In 2011 for all our Public Courses we had ratings of 98% ‘Excellent’ or ‘Very Good’** for the Method of Instruction and 95% ‘Excellent’ or ‘Very Good’** for the Overall Assessment of the course.
(*Delegates can choose five ratings: ‘Excellent’; ‘Very Good’; ‘Good’; ‘Fairly Good’; or ‘Unsatisfactory’)

4. Our Tutors have been carefully chosen for their ability to deliver top quality training in the training room, and for being able to 'walk the talk' in front of delegates. We always look for Tutors with 'hands on experience' in the fields in which they are going to train.

5. All Tutors delivering our public courses work exclusively for Spearhead Training. We do not employ freelance trainers. All our Tutors have to work to very high professional standards laid down by Spearhead in a comprehensive Tutor Procedures Manual.

6. All Tutors are bound by strict professional codes of conduct to which Spearhead subscribes, including those of the following UK professional bodies:
> The Institute Of Management Consultants
> The Institute Of Directors
> The Chartered Institute Of Marketing

7. We currently employ over twenty five specialist trainers from the following countries – U.K., Ireland, Canada, Australia, South Africa, Egypt, Lebanon, Morocco and India. Where appropriate, we are constantly updating our materials with the latest information from Europe, the U.S.A., Australasia, and Asia. This ensures we are always at the leading edge of change and innovation - but at the same time we continue to focus on the very unique aspects of the Middle East market.

8. We have operations in four regions – Dubai, Abu Dhabi, Sharjah, and Qatar, with further expansion planned in other markets over the coming years. Therefore, if you require your staff to be trained across the region we can assist with local training requirements.

9. Our client list is over 2,200 (two thousand two hundred) companies. These include small, medium-sized and multinational companies. All clients, irrespective of size, receive the same personalised attention from our dedicated Business Development and Customer Service staff.

10. Client confidentiality is an important part of our service. Our client list is never circulated, or given to anyone outside of Spearhead. While it may be shown by our staff in face-to-face meetings it is never left with any person, nor is the type of training conducted for any company revealed to any third party. The alphabetical list of over 2,200 (two thousand two hundred) clients is only shown to potential clients to show the scope of our client portfolio.

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