Who Should Attend?

Managers, supervisors and other personnel who are required to select and recruit new staff as part of their job role.

About the Programme

Those who have responsibility for the selection of individuals know that success rests primarily with the quality of employees. The interview is one of the most important recruitment tools. This programme includes a series of exercises, activities, role plays and presentations, designed to assist delegates in the development of their interviewing skills.

Course Objectives

• To identify the skills required to conduct successful interviews
• To use a clear and effective interview structure
• To apply the techniques of competency-based interviewing
• To prepare for, and conduct, a successful recruitment interview
• To understand the steps to follow during the interview evaluation and follow-up

What You Will Gain

An understanding of the need for a structured approach to interviewing, effective interpersonal skills, and knowledge of behavioural interviewing techniques, to ensure you select quality candidates for your organization.

Programme Contents

DAY ONE
• Welcome & Introduction
• The Recruitment Process
• The Main Steps In Successful Recruitment
• Preparing To Recruit
• Key Competencies For Recruitment
• Screening Applicants
• Planning The Interview Process
• Types Of Interviews
• Arranging The Interview
• Skills For Successful Recruitment
• Building Rapport
• Understanding Body Language
• Listening Actively
• Questioning Skills
• Types Of Interview Questions

DAY TWO
• Keeping Control Of The Interview
• Structuring The Interview
• Behavioural Interviewing Techniques
• Competency-Based Interviews
• Interview Role Plays
• Post-Interview Procedures
• Follow-Up
• Transfer Of Learning Into The Workplace

2 Days - Non-Residential

Delegate spaces available on the following course dates: