Creative Problem Solving & Decision Making

Creative Problem Solving & Decision Making
'Gaining Creativity For The Competitive Edge'

Who Should Attend?
Managers, Supervisors, and Staff responsible for the development of new ideas and systems, and those involved in problem solving and making and implementing key decisions. This is an important course for those who believe that change, and new, improved ways of doing things, are the way forward for the success of organizations in the 21st century.

About the Programme
This two-day workshop is challenging from the outset. It is a blend of tutor-led and experiential learning. It identifies the key concepts of creative thinking and problem solving. It gives the delegates a range of versatile and effective techniques, backed up by excellent course notes, which form a valuable reference source for the future. This course is ideal for those seeking new answers to old problems, and those in search of first time solutions to major new problems.

Course Objectives

To enable delegates to analyse a problem and differentiate between problems with one solution, and problems with many solutions, so that appropriate Problem Solving techniques may be applied
To identify and use appropriate Problem Solving and Decision Making Models when dealing with problems at work
To recognise the importance of dealing with the cause of a problem, rather than just dealing with the effect of a problem
To learn how to generate alternative solutions, using Creative Thinking and Brainstorming
To learn the different stages of the Decision Making process and understand the importance of each stage in ensuring effective decisions are made
To enable delegates to apply the Problem Solving and Decision Making Model to the workplace

What You Will Gain

An understanding of different types of problems and how to differentiate between them
A clear and systematic approach to Problem Solving and Decision Making
A range of proven models to identify the causes, and to diagnose the key aspects of the problem
An opportunity to examine different ways of approaching a problem and choosing the most appropriate solution
A clear understanding of how to write a 'problem statement'
An opportunity to practise a logical Problem Solving technique at the training event

Programme Contents
DAY ONE

The Power Of Positive Thinking
Winner & Loser Behaviour
'Owning' The Problem
The Positive Alternative
Problem Solving & Decision Making Models
Defining The Problem
Benefits Of Using Models
Review Of Problem Solving Models
The Importance Of Clear Communication In Preventing Problems
Convergent & Divergent Problems
Logical Problem Solving & Decision Making
Diagnosing The Problem
Root Causes
Analysing Options

DAY TWO

Decision Making
Investigating Each Solution
Calendar Of Events
Evaluate & Test
Schedule Of Further Actions
Guidance For Problem Solving Meetings
Creative Thinking
Creative Problem Solving & Risk Taking
Defining Problems Needing Creative Thought
The Concept Of Brainstorming
The Technique Of Brainstorming
The Concept Of Mindmapping
The Technique Of Mindmapping
Problem Solving & Decision Making (Includes Exercise)
Putting It Into Practice

2 Days - Non-Residential

Delegate spaces available on the following course dates:

Date: 8th October » 9th October, 2008
Location: Abu Dhabi
Brochure Price: Dhs 3160.00
Online Price: Dhs 3,002.00 (Save 5% Online)

Date: 9th November » 10th November, 2008
Location: Dubai
Brochure Price: Dhs 3160.00
Online Price: Dhs 3,002.00 (Save 5% Online)

Pre-Course Assignment:
Delegates will be requested to bring a situation / challenge / problem from their workplace that requires the application of creative thinking.

Before the course each delegate will be asked to complete a Pre-Course Briefing Form to determine their individual objectives for attending the course. These objectives will be used by the tutor to give on-target training that is focused on the individual delegates.

At the end of the course each delegate will be asked to complete a Personal Development Plan that can be used as part of future appraisals and that will also be an important tool for management reference.

Total investment includes - Training Materials, Lunch & Refreshments.

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Spearhead Training > Management & Leadership > Creative Problem Solving & Decision Making

Creative Problem Solving & Decision Making 'Gaining Creativity For The Competitive Edge'

Creative Problem Solving & Decision Making
'Gaining Creativity For The Competitive Edge'