Spearhead Training > Management & Leadership > Senior Management Programme

Senior Management Programme
'Creating And Maintaining A Competitive Edge In A Rapidly Changing Global Economy'

Who Should Attend?

Chief Executives and other Members of the Board, Corporate Senior Managers working in all disciplines, Corporate Management, especially those in HR, those involved in financial & strategic planning , and those responsible for developing marketing strategies.

*This course builds on the foundations laid by Spearhead’s Developing Management Skills course, and delegates should have attended this course, or a similar offering by another company, in the past 3-5 years, in order to be able to fully benefit from the topics covered in this training programme.

About the Programme
Over time the world of the corporate senior manager has grown more complex. Competitive strategy has now become increasingly global in context. As well as this, cultural sensitivity and motivational management of people has become a vital component of day-to-day business activity. Above all, senior managers are now expected to be leaders, team builders, coaches, and an inspiration to their staff, in addition to being decision makers and risk takers. In parallel with these developments, the business environment has become increasingly judgemental of the corporate manager. He / she is held to account for company growth, identification of strategic risk, weakness and opportunity, creativity and innovation, and the strength of communication, both internally, and with the company’s customer base. Indeed, customers, customer satisfaction, and intelligent analysis of customer trends, have now become one of the central operational concerns of all modern businesses. Truly, the task of modern senior management is complex, challenging, and multi-faceted. Indeed, some thinkers are even beginning to argue that the era of 'the manager as super hero' has arrived. What resources should the manager turn to in the quest to build, maintain, and develop this 'super hero' status? This is the subject of this five-dayprogramme, focused specifically on the senior corporate manager. The course is designed in 6 modules to allow managers to absorb, in a concentrated manner, the key issues and principles which will help them build their capabilities and strengths. Each module will allow a significant time for analysis,self assessment, and debate of the issues, both in group and individual activities.

Course Objectives

• To understand leadership & vision in an entrepreneurial society
• To gain skills in leading your team for the future
• How to maximise performance and minimise conflict
• To consider strategic thinking and planning in a global context
• Understanding planning and management of strategic change projects
• To learn how to gather information and use it productively

What You Will Gain

• A clear understanding of the role of a senior manager in a modern company
• Your current leadership level and the steps you need to take to reach Level Five
• How to build a successful team and get it performing
• Motivating and managing your talent pool to get the best results possible
• The opportunity to clarify your understanding of strategy and how it can work for you
• Identification of the key strategic issues confronting your organization
• The opportunity to practise using different strategic tools to analyse your own strategic environment
• How to design, plan, and implement effective strategic change projects
• Identification of your own information needs and how you best absorb and use information

Programme Contents
DAY ONE

• An Overview Of The Senior Manager Role
• Understanding Your Impact On Others
• From Good To Great (Collins)
• Leadership Characteristics Of An Effective Leader
  • Being A Proactive Leader
• The Concept Of Level Five Leadership :
  • Leadership & Power
  • Leaders & Values
  • Unlocking Your Own Leadership Potential
  • The Four Keystones Based On The Work Of Dr Robert Cooper

DAY TWO

• Team Leadership
  • Defining Effective Teamwork
  • What A Team Needs to Succeed
  • Team Dynamics
  • Building An Effective Team
  • Keeping Teams Motivated
  • Working With Cross-Cultural Teams
• Achieving Better Results Through Others
  • Influencing Others To A Positive Outcome
  • The Role Of The Coach
  • The Leader As Coach & Mentor
  • A Place For Executive Coaching

DAY THREE

• Influencing Others & Managing Conflict
  • Types Of Conflict
  • Conflict Resolution Steps
  • Thomas Killman Conflict Model
  • Dealing With Conflict
  • 10 Steps To Joint Victory
• Strategic Thinking
  • What Is Strategic Thinking?
  • Differences Between Strategic Thinking & Tactical Thinking
  • The Impact Of Improved Strategy On Your Business Success
  • Undertaking The Strategic Process
  • Identifying Your Strategic Issues
  • Integrating Your New Strategy Into Your Organization’s Overall Strategy

DAY FOUR

• Strategic Analysis
  • External Analysis Tools: PESTLE, Porter’s 5 Forces, Competitive Advantage, etc.,
  • Internal Analysis Tools: SWOT, Gap Analysis, GE Grid, etc.,
• Strategic Change
  • Managing Strategic Change
• The Five Stages Of Planning & Implementing A Strategy
  • Initiation, Planning, Motivating, Monitoring, Closing
• Development Of Strategic Plan Reviews
• Strategic Option Analysis
  • Analysis Tools: Force-Field Analysis, Ishikawa Diagrams, Attractiveness-Implementation Difficulty,Stakeholder Analysis,etc.,

DAY FIVE

• Integrating Your New Strategy Into Your Organization’s Overall Strategy
  • Building A Business Case & Communicating Your New Strategy
• Managing Information
  • Understanding Data Uses
  • Control Vs Productivity
  • Performance Measures
  • Prediction & Forecasting
  • Identifying Your Management Information Style
  • How To Collect & Analyse Good Data
  • Using A Business Dashboard
• Exercise: Business Expansion Into A New Region: Putting What Has Been Learnt Over The Past Five Days Into Practice.

5 Days - Non-Residential
Location: Dubai

Delegate spaces available on the following course dates:

Date: 23rd November » 27th November, 2008
Brochure Price: Dhs 9495.00
Online Price: Dhs 9,020.25 (Save 5% Online)

Before the course each delegate will be asked to complete a Pre-Course Briefing Form to determine their individual objectives for attending the course. These objectives will be used by the tutor to give on-target training that is focused on the individual delegates.

At the end of the course each delegate will be asked to complete a Personal Development Plan that can be used as part of future appraisals and that will also be an important tool for management reference.

Total investment includes - Training Materials, Lunch & Refreshments.

Course Directory

• Upcoming Courses
• Management & Leadership
  • Coaching For Optimum Performance
  • Driving Performance - Core Competencies
  • Counselling Skills
  • Creative Problem Solving & Decision Making
  • Developing Management Skills
  • Event Management
  • How To Conduct Effective Meetings
  • Planning & Organizing Skills
  • Your First Steps to Project Management
  • Senior Management Programme
  • Strategic Thinking & Planning
  • Supervisory Management Skills - For 1st / 2nd Level Supervisors
  • Leading High Performance Teams
• HR Management & Training
  • Human Resource (HR) Management Skills
  • Interviewing Skills - For Recruitment & Selection
  • Train The Trainer - Group Training Techniques
  • Writing Effective Job Descriptions
  • Writing Effective Policies & Procedures
• Customer Service
  • Customer Focused Management
  • Etiquette For Excellent Customer Service
  • Improve Your Telephone Skills - 'How To Win & Keep Customers'
  • Telephone Skills & Customer Care
• Administrative
  • Office Management
  • Professional Secretarial & Administration Skills
  • The Perfect PA - For PA's & Executive Secretaries
• Sales and Marketing
  • Advanced Negotiation Skills
  • Advanced Selling Skills
  • Key Account Management
  • FMCG Selling
  • Essentials Of Marketing & Preparing An Effective Marketing Plan
  • Improving Your Sales Skills - The Key Elements Of Successful Selling
  • Managing A Successful Sales Team
  • Negotiation Skills
  • Presentation Skills - Making A Powerful Impact On Any Audience
  • Advanced Presentation Skills
  • Retail Excellence
• Personal Development
  • Brilliant Body Language!
  • Be A Better Listener - Active Listening Skills
  • Assertiveness Skills (& Dealing With Difficult Situations)
  • Developing Effective Interpersonal & Communication Skills
  • Stress Management
  • Self & Time Management
  • Understanding Emotional Intelligence
• Business Writing
  • Professional Business Writing Skills - Level 1
  • Professional Business Writing Skills - Level 2
  • Report Writing - How To Structure A Report For Maximum Effect
  • Technical Report Writing
  • Writing Minutes Of Meetings
• Finance
  • Financial Awareness For The Non-Financial Person
  • Business Investment Decisions
• Purchasing & Supply Management
  • Introduction To The Purchasing Function
  • Purchasing - The Tendering Process Explained
  • Negotiation Skills For Procurement Professionals
  • Strategically Managing A Procurement Function
• Exclusive In-Company Programmes
  • Developing A Crisis Management Strategy
  • Management of Change
  • Successful Cross-Cultural Management
  • Succession Planning
  • Conducting Effective Appraisals
  • Creating an Effective Job Evaluation System - An Introductory Workshop

Consultancy Services

• Management Consultancy
• In-Company Learning

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