Who Should Attend?

Professionals who would like to use Microsoft® Outlook comfortably for not just sending and receiving emails, but also for other functions of Microsoft® Outlook, including the Address Book, Calendar, Tasks, etc.

About the Programme

This programme focuses on the different functions available in Microsoft® Outlook, and how they can be used to help organize and maintain information of your contacts, meetings, appointments, records of emails, etc.

Course Objectives

• Understand the basics of Microsoft® Outlook
• Explore various tools and functions available in Microsoft® Outlook, where they can be found, and how to put them to best use
• Use the Microsoft® Outlook Ribbon to increase efficiency
• Set up email accounts on Microsoft® Outlook and find all necessary technical information required to do this
• Format emails and insert attachments
• Use the Microsoft® Outlook Address Book, and use these with Microsoft® Word, Microsoft® Publisher, etc., when using Mail Merge
• Understand what rules are and how they can help you organize your Inbox efficiently
• Insert Media into your documents and apply appropriate placement formats

What You Will Gain

• Basic working knowledge of Microsoft® Outlook
• An understanding of the various email formatting options available for use
• An awareness of the types of files that can be attached to your email
• A list of keyboard shortcuts for frequently used tools, and how to use them to increase speed
• Knowledge of how to create your own Address Book and maximise its use
• An understanding of how to create tasks, and appointments in Microsoft® Outlook, and share them with other Microsoft® Outlook users
• Knowledge of keyboard shortcuts to use in Microsoft® Outlook

Programme Contents

DAY ONE
• The Outlook Menu Bar & Microsoft® Ribbon
• Customising Your Toolbar
• Using The Navigation Pane
• Creating Your Email Accounts
  > Sending & Receiving Emails
• Working With Emails
  > Formatting Email Text
• Adding Signatures To Emails
• Inserting Attachments, Graphs, Charts, etc.,
• Inserting Hyperlinks In Your Emails
• Using WordArt
  > Applying Design Themes To Your Emails
• Creating Your Own Custom Font Set & Colour Palette
  > Send Emails To Multiple Recipients
• Using The C.C. & B.C.C. Options
  > Inserting Voting Buttons In Your Emails
  > Request Delivery & Read Receipts For Your Emails
  > Set Custom Delivery Timings For Your Emails
• Apply Rules To Emails
  > Set Automatic Actions To Be Performed When Receiving Certain Messages
• Using The Outlook Calendar
• Creating Your Address Book
  > Add & Delete Contacts
  > Create New Contact Folders
  > Enable Contact Folders To Be Used As Mail Merge
• Address Books
  > Importing & Exporting Contacts From & To Microsoft Excel
  > Creating A Distribution List
  > Adding & Removing Contacts From A Distribution List

1 Day - Non-Residential

Delegate spaces available on the following course dates: