Upcoming Courses

All courses run during Ramadan from 1st September 2008 to 30th September 2008 will qualify for a 10% discount (including booking online or offline).

To cater for the needs of Muslim delegates fasting, courses will start earlier and all breaks will be substantially reduced.

Tutor / delegate contact time will remain at 6.5 hours.

Dubai Hours: 8:00 a.m. to 3:30 p.m.
Abu Dhabi Hours: 8:00 a.m. to 3:30 p.m.

The following Spearhead Training courses are taking place within the next 60 days:

Administrative

  1. Professional Secretarial & Administration Skills
     –  27th August » 28th August, 2008
  2. Professional Secretarial & Administration Skills
     –  21st September » 22nd September, 2008
  3. Office Management
     –  12th October » 14th October, 2008

Business Writing

  1. Technical Report Writing
     –  9th September » 11th September, 2008
  2. Report Writing - How To Structure A Report For Maximum Effect
     –  15th October » 16th October, 2008

Customer Service

  1. Improve Your Telephone Skills - 'How To Win & Keep Customers'
     –  24th August, 2008
  2. Customer Focused Management
     –  27th August » 28th August, 2008
  3. Etiquette For Excellent Customer Service
     –  8th October, 2008

Finance

  1. Business Investment Decisions
     –  5th October, 2008
  2. Financial Awareness For The Non-Financial Person
     –  12th October » 13th October, 2008

HR Management & Training

  1. Human Resource (HR) Management Skills
     –  24th August » 27th August, 2008
  2. Writing Effective Job Descriptions
     –  31st August, 2008
  3. Interviewing Skills - For Recruitment & Selection
     –  14th September » 15th September, 2008
  4. Writing Effective Policies & Procedures
     –  28th September » 29th September, 2008
  5. Human Resource (HR) Management Skills
     –  12th October » 15th October, 2008

Management & Leadership

  1. Coaching For Optimum Performance
     –  31st August, 2008
  2. Strategic Thinking & Planning
     –  7th September » 8th September, 2008
  3. Planning & Organizing Skills
     –  10th September » 11th September, 2008
  4. Driving Performance - Core Competencies
     –  11th September, 2008
  5. How To Conduct Effective Meetings
     –  25th September, 2008
  6. Creative Problem Solving & Decision Making
     –  8th October » 9th October, 2008
  7. Event Management
     –  9th October, 2008
  8. Supervisory Management Skills - For 1st / 2nd Level Supervisors
     –  12th October » 14th October, 2008
  9. Leading High Performance Teams
     –  15th October » 16th October, 2008
  10. Counselling Skills
     –  20th October, 2008

Personal Development

  1. Brilliant Body Language!
     –  24th August, 2008
  2. Be A Better Listener - Active Listening Skills
     –  27th August » 28th August, 2008
  3. Self & Time Management
     –  4th September, 2008
  4. Developing Effective Interpersonal & Communication Skills
     –  7th September » 8th September, 2008
  5. Stress Management
     –  16th October, 2008

Purchasing & Supply Management

  1. Introduction To The Purchasing Function
     –  5th October » 6th October, 2008

Sales and Marketing

  1. Advanced Presentation Skills
     –  17th September » 18th September, 2008
  2. Improving Your Sales Skills - The Key Elements Of Successful Selling
     –  21st September » 24th September, 2008
  3. Advanced Negotiation Skills
     –  24th September » 25th September, 2008
  4. Managing A Successful Sales Team
     –  28th September » 29th September, 2008
  5. Key Account Management
     –  7th October » 9th October, 2008
  6. FMCG Selling
     –  15th October » 16th October, 2008
  7. Negotiation Skills
     –  19th October » 21st October, 2008
  8. Presentation Skills - Making A Powerful Impact On Any Audience
     –  19th October » 21st October, 2008



Course Directory
Consultancy Services
Spearhead Training

"The tutor was excellent in delivering the subject matter. It was simple yet powerful."
Negotiation Skills -
Electronic Manufacturer

Contact Details
Tel: 00971 43362552
Fax: 00971 43362995
Tel: 00971 2 6315338
Fax: 00971 2 6315339
Tel: 00971 50 863 5352
Fax: 00971 6 5623214
Tel: 00974 4369153
Fax: 00974 4341699

"It was quite an eye opener given my previous 'clueless' state on the mystery of sales."
Improving Your Sales Skills -
Postal Services