Microsoft® Office - Outlook 2016

Intermediate / Advanced Level. Maximum of 8 Delegates. Spearhead will provide laptops for all delegates attending this course.

Microsoft® Office – Outlook 2016

1 day(s)

From: AED1,300.00


Who Should Attend?

Professionals who would like to use Microsoft® Outlook 2016 comfortably, not just for sending and receiving emails, but also for other functions of Microsoft® Outlook 2016, including the Address Book, Calendar, Tasks, etc.

About The Programme

This programme focuses on the different functions available in Microsoft® Outlook 2016, and how they can be used to help organize and maintain information about your contacts, meetings, appointments, records of emails, etc.

Course Objectives

  • Explore various tools and functions available in Microsoft® Outlook; where they can be found, and how to put them to best use
  • Use the Microsoft® Outlook Ribbon to increase efficiency
  • Set appointments and schedule meetings with multiple participants
  • Format emails and insert attachments
  • Use the Microsoft® Outlook Address Book with Microsoft® Word, Microsoft® Publisher, etc., when using Mail Merge
  • Create, manage, and distribute task requests
  • Change view settings for increased output
  • Sort messages into folders, forward or flag items to organize your inbox and minimise clutter
  • Create rules to deliver inbox messages to specific folders
  • Categorise activities to simplify prioritising tasks.

What You Will Gain

  • A sound working knowledge of Microsoft® Outlook
  • An understanding of the various email formatting options available for use
  • An awareness of the types of files that can be attached to your email
  • A list of keyboard shortcuts for frequently used tools, and how to use them to increase speed
  • Knowledge of how to create your own Address Book, and maximise its use
  • An understanding of how to create tasks, and appointments in Microsoft® Outlook, and share them with other Microsoft® Outlook users
  • Knowledge of keyboard shortcuts to use in Microsoft® Outlook

Programme Content


  • The Outlook Microsoft® Ribbon
  • Customising Your Toolbar
  • Using The Navigation Pane
  • Working With Emails
    > Formatting Email Text
    >> Adding Signatures To Emails
    >> Inserting Attachments, Graphs, Charts, Etc.
    >> Inserting Hyperlinks In Your Emails
    >> Using Quick Parts And Building Blocks
    >> Using WordArt
    > Applying Design Themes To Your Emails
    >> Creating Your Own Custom Font Set & Colour Palette
    > Send Emails To Multiple Recipients
    >> Using The Cc & Bcc Options
    > Inserting Voting Buttons In Your Emails
    > Requesting Delivery & Read Receipts For Your Emails
    > Setting Custom Delivery Timings For Your Emails
    > Ignoring Email Conversation
    > Cleaning Up Email Conversation
    > Message Arrival Options
    > Categorising Messages With Colours
    > Flagging Messages
    > Automate Common And Repetitive Tasks With Quick Steps
    > Out Of Office And Automatic Replies
    > Recall Email Messages
  • Locating Outlook Items
    > Finding Messages
    > Multiple Criteria Searches
    > Query Builder
    > Filter Messages
    > Conditional Formatting Messages
    > Message Rules
    > Categorise Message Rules
    > Forward Email Rule
  • Using The Outlook Calendar
    > Using The Calendar Views
    > Scheduling Appointments
    > Recurring Appointments
    > Schedule Appointment From An Email Message
    > Schedule An Event
    > Appointment Categories
    > Mark A Shared Appointment As Private
    > Print Calendar
  • Creating Your Address Book
    > Add & Delete Contacts
    > Create New Contact Folders
    > Enable Contact Folders To Be Used As Mail Merge
  • Address Books
    > Importing & Exporting Contacts From & To Microsoft® Excel
    > Creating A Distribution List
    > Adding & Removing Contacts From A Distribution List

Before the course each delegate will be asked to complete a Pre-Course Briefing Form to determine their individual objectives for attending the course. These objectives will be used by the Tutor to give on-target training that is focused on the individual delegates.

At the end of the course each delegate will be asked to complete a Personal Development Plan that can be used as part of future appraisals, and that will also be an important tool for management reference.

Total Investment: AED 1,300/- + VAT, which includes – Training Materials, Lunch and Refreshments. Discount available for multiple bookings.

From: 8th August 2021

To: 8th August 2021

Duration: 1 day(s)

Location: Abu Dhabi

From: 3rd October 2021

To: 3rd October 2021

Duration: 1 day(s)

Location: Dubai

Microsoft® Office – Outlook 2016

1 day(s)

From: AED1,300.00