Description
Who Should Attend?
Professionals who would like to use Microsoft® Outlook 2016 comfortably, not just for sending and receiving emails, but also for other functions of Microsoft® Outlook 2016, including the Address Book, Calendar, Tasks, etc.
About The Programme
This programme focuses on the different functions available in Microsoft® Outlook 2016, and how they can be used to help organize and maintain information about your contacts, meetings, appointments, records of emails, etc.
Course Objectives
- Explore various tools and functions available in Microsoft® Outlook; where they can be found, and how to put them to best use
- Use the Microsoft® Outlook Ribbon to increase efficiency
- Set appointments and schedule meetings with multiple participants
- Format emails and insert attachments
- Use the Microsoft® Outlook Address Book with Microsoft® Word, Microsoft® Publisher, etc., when using Mail Merge
- Create, manage, and distribute task requests
- Change view settings for increased output
- Sort messages into folders, forward or flag items to organize your inbox and minimise clutter
- Create rules to deliver inbox messages to specific folders
- Categorise activities to simplify prioritising tasks.
What You Will Gain
- A sound working knowledge of Microsoft® Outlook
- An understanding of the various email formatting options available for use
- An awareness of the types of files that can be attached to your email
- A list of keyboard shortcuts for frequently used tools, and how to use them to increase speed
- Knowledge of how to create your own Address Book, and maximise its use
- An understanding of how to create tasks, and appointments in Microsoft® Outlook, and share them with other Microsoft® Outlook users
- Knowledge of keyboard shortcuts to use in Microsoft® Outlook
Programme Content
DAY ONE
- The Outlook Microsoft® Ribbon
- Customising Your Toolbar
- Using The Navigation Pane
- Working With Emails
> Formatting Email Text
>> Adding Signatures To Emails
>> Inserting Attachments, Graphs, Charts, Etc.
>> Inserting Hyperlinks In Your Emails
>> Using Quick Parts And Building Blocks
>> Using WordArt
> Applying Design Themes To Your Emails
>> Creating Your Own Custom Font Set & Colour Palette
> Send Emails To Multiple Recipients
>> Using The Cc & Bcc Options
> Inserting Voting Buttons In Your Emails
> Requesting Delivery & Read Receipts For Your Emails
> Setting Custom Delivery Timings For Your Emails
> Ignoring Email Conversation
> Cleaning Up Email Conversation
> Message Arrival Options
> Categorising Messages With Colours
> Flagging Messages
> Automate Common And Repetitive Tasks With Quick Steps
> Out Of Office And Automatic Replies
> Recall Email Messages - Locating Outlook Items
> Finding Messages
> Multiple Criteria Searches
> Query Builder
> Filter Messages
> Conditional Formatting Messages
> Message Rules
> Categorise Message Rules
> Forward Email Rule - Using The Outlook Calendar
> Using The Calendar Views
> Scheduling Appointments
> Recurring Appointments
> Schedule Appointment From An Email Message
> Schedule An Event
> Appointment Categories
> Mark A Shared Appointment As Private
> Print Calendar - Creating Your Address Book
> Add & Delete Contacts
> Create New Contact Folders
> Enable Contact Folders To Be Used As Mail Merge - Address Books
> Importing & Exporting Contacts From & To Microsoft® Excel
> Creating A Distribution List
> Adding & Removing Contacts From A Distribution List
Before the course each delegate will be asked to complete a Pre-Course Briefing Form to determine their individual objectives for attending the course. These objectives will be used by the Tutor to give on-target training that is focused on the individual delegates.
At the end of the course each delegate will be asked to complete a Personal Development Plan that can be used as part of future appraisals, and that will also be an important tool for management reference.
Total Investment: AED 1,300/- + VAT, which includes – Training Materials, Lunch and Refreshments. Discount available for multiple bookings.
