Description

Who Should Attend?

Professionals who would like to use Microsoft® Outlook 2016 comfortably, not just for sending and receiving emails, but also for other functions of Microsoft® Outlook 2016, including the Address Book, Calendar, Tasks, etc.

About The Programme

This programme focuses on the different functions available in Microsoft® Outlook 2016, and how they can be used to help organize and maintain information about your contacts, meetings, appointments, records of emails, etc.

Course Objectives

• Explore various tools and functions available in Microsoft® Outlook; where they can be found, and how to put them to best use
• Use the Microsoft® Outlook Ribbon to increase efficiency
• Set appointments and schedule meetings with multiple participants
• Format emails and insert attachments
• Use the Microsoft® Outlook Address Book with Microsoft® Word, Microsoft® Publisher, etc., when using Mail Merge
• Create, manage, and distribute task requests
• Change view settings for increased output
• Sort messages into folders, forward or flag items to organize your inbox and minimise clutter
• Create rules to deliver inbox messages to specific folders
• Categorise activities to simplify prioritising tasks.

What You Will Gain

• A sound working knowledge of Microsoft® Outlook
• An understanding of the various email formatting options available for use
• An awareness of the types of files that can be attached to your email
• A list of keyboard shortcuts for frequently used tools, and how to use them to increase speed
• Knowledge of how to create your own Address Book, and maximise its use
• An understanding of how to create tasks, and appointments in Microsoft® Outlook, and share them with other Microsoft® Outlook users
• Knowledge of keyboard shortcuts to use in Microsoft® Outlook

Programme Content

DAY ONE 

• The Outlook Microsoft® Ribbon
• Customising Your Toolbar
• Using The Navigation Pane
• Working With Emails
  > Formatting Email Text
  >> Adding Signatures To Emails
  >> Inserting Attachments, Graphs, Charts, Etc.
  >> Inserting Hyperlinks In Your Emails
  >> Using Quick Parts And Building Blocks
  >> Using WordArt
  > Applying Design Themes To Your Emails
  >> Creating Your Own Custom Font Set & Colour Palette
  > Send Emails To Multiple Recipients
  >> Using The Cc & Bcc Options
  > Inserting Voting Buttons In Your Emails
  > Requesting Delivery & Read Receipts For Your Emails
  > Setting Custom Delivery Timings For Your Emails
  > Ignoring Email Conversation
  > Cleaning Up Email Conversation
  > Message Arrival Options
  > Categorising Messages With Colours
  > Flagging Messages
  > Automate Common And Repetitive Tasks With Quick Steps
  > Out Of Office And Automatic Replies
  > Recall Email Messages
• Locating Outlook Items
  > Finding Messages
  > Multiple Criteria Searches
  > Query Builder
  > Filter Messages
  > Conditional Formatting Messages
  > Message Rules
  > Categorise Message Rules
  > Forward Email Rule
• Using The Outlook Calendar
  > Using The Calendar Views
  > Scheduling Appointments
  > Recurring Appointments
  > Schedule Appointment From An Email Message
  > Schedule An Event
  > Appointment Categories
  > Mark A Shared Appointment As Private
  > Print Calendar
• Creating Your Address Book
  > Add & Delete Contacts
  > Create New Contact Folders
  > Enable Contact Folders To Be Used As Mail Merge
• Address Books
  > Importing & Exporting Contacts From & To Microsoft® Excel
  > Creating A Distribution List
  > Adding & Removing Contacts From A Distribution List

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Before the course each delegate will be asked to complete a Pre-Course Briefing Form to determine their individual objectives for attending the course. These objectives will be used by the Tutor to give on-target training that is focused on the individual delegates.

At the end of the course each delegate will be asked to complete a Personal Development Plan that can be used as part of future appraisals, and that will also be an important tool for management reference.

Total Investment: AED 1,300/- + VAT, which includes – Training Materials, Lunch and Refreshments. Discount available for multiple bookings.