IMPROVING BUSINESS PERFORMANCE
MAXIMUM OF 12 DELEGATES ON EVERY PUBLIC COURSE!
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Performance Management


'Learn The Skills To Drive Business Results'

Who Should Attend? 
Managers and leaders who manage others, and who want to improve their ability to manage talent and performance within their organizations.

About The Programme
An organization's success is determined by the performance of its employees. Organizations that attract, develop, and retain employees, will emerge stronger and have better long-term success.

This dynamic programme will help develop a greater capacity, and a focused approach, to managing talent and performance in your organization. Delegates will learn the tools, strategies, and best practices, to effectively manage their most important resource - their people.

Course Objectives
  • To gain a working knowledge of performance management systems
  • To understand ways of measuring an employee's performance
  • To know the value of giving regular performance reviews and appraisals
  • To understand how to give corrective feedback to an employee
  • To set expectations with employees through agreed goals and targets
  • To know how to motivate employees to improve their performance and productivity
  • To understand how succession planning can improve employee performance
  • To know how to coach, or mentor, an employee to improve their performance

What You Will Gain
  • A clear understanding of the terminology and practices used in modern performance management
  • The knowledge and expertise to set employee goals, and ensure they are aligned with the overall goals of an organization
  • The skills of how to manage, coach, and mentor, employees
  • The ability to give employees regular, quality feedback on their performance
  • The knowledge of how to develop internal talent
  • The ways to reward and recognise the efforts of employees
  • How to create an engaged and empowered workforce

Programme Content


DAY ONE

  • 'The Road To High Performance'
  • The Basics Of Performance Management
  • Understanding KPIs And The Impact On An Organization
  • KPIs As A Foundation For Creating Accountability
  • Developing Corporate KPIs In Line With Individual Objectives And Goals
  • Aligning KPIs With The Objectives Of The Individual
  • Building SMART(ER) Objectives Based On KPIs
  • The Performance Appraisal Process
  • The Tools Used In Performance Appraisals
    >Approaches To Appraisal Documents
  • The Roles In Performance Management
  • Ways To Measure The Performance Of Employees
  • Monitoring And Measuring The Performance Of Employees
  • The Dynamics Of Teams
  • Creating And Sustaining High Performance Teams


DAY TWO

  • Appraisal And Performance Reviews
    >How To Conduct A Fair Appraisal
    >Having Productive Appraisal Discussions
  • The Importance Of Supportive Feedback
  • Giving Corrective Or Developmental Feedback
  • Setting Goals
  • Motivation And Motivating Employees
  • Succession Planning
    >Statistics Regarding Succession Planning
    >The Advantages Of Succession Planning
  • Ten Ways To Develop Employees
  • The Benefits Of Coaching And Mentoring

Before the course each delegate will be asked to complete a Pre-Course Briefing Form to determine their individual objectives for attending the course. These objectives will be used by the Tutor to give on-target training that is focused on the individual delegates.

At the end of the course each delegate will be asked to complete a Personal Development Plan that can be used as part of future appraisals, and that will also be an important tool for management reference.

Total Investment: AED / QR 4,300/- which includes - Training Materials, Lunch and Refreshments. Discount available for multiple bookings.

Date: 10th - 11th Sep 2017
Duration: 2 days
Location: Dubai
Brochure Price: AED / QR 4,300/-
Online Price: AED / QR 4,085/-
Date: 08th - 09th Oct 2017
Duration: 2 days
Location: Qatar
Brochure Price: AED / QR 4,300/-
Online Price: AED / QR 4,085/-
Date: 06th - 07th Dec 2017
Duration: 2 days
Location: Abu Dhabi
Brochure Price: AED / QR 4,300/-
Online Price: AED / QR 4,085/-
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