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Testimonials


Supervisory Management Skills – For 1st / 2nd Level Supervisors


“It was all perfect! Most was covered according to our day-to-day job and to uplift our skills. The Trainer was excellent, and kept us engaged at all times.”

(Pricing / Procurement Manager)


Developing Management Skills


“The training has provided me with the essential tools to improve work performance. It was an impeccable learning experience, which I will recommend to my fellow managers and heads of departments. The Trainer’s experience and pleasant personality did the tricks of perfect presentation, communication and learning.”

(Head Of Collection and Recovery)

Office Management

“Everything was covered based on what I need. Overall delivery of the training was excellent.”

(Executive Secretary)

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Train The Trainer – Group Training Techniques

“Course impact very positive. Relevant to all aspects of Training Needs.”

(QHSE / HR Manager)

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Negotiation Skills (Advanced) – Learn How To Be A Master Negotiator!

“The Trainer is very experienced, brings his examples, and makes the content simple and practical to apply. Highly recommended.”

(National Development Manager)

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Assertiveness Skills (& Dealing With Difficult Situations)

“Practical and actual situations for both personal and work-life were dealt with exceptionally well. I am very satisfied with the training. The Trainer is very effective and comprehensive.”

(Private Delegate)

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How To Provide Top-Class Customer Service – The WOW Factor!

“The training was perfectly done and the Trainer is very good.”

(Private Delegate)

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Strategic Thinking & Planning

“The Strategic Planning Process was explained with great clarity.”

(Key Account Sales Manager)

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Customer Care & Telephone Skills

“The Trainer is amazing, she has delivered the subject matter excellently and looking forward to more courses with her.”

(Receptionist)

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Professional Business Writing Skills

“All the subject areas were transmitted very well. Exceptional Trainer with impressive communication skills.”

(Project Unit Manager)

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The Fundamentals Of Project Management

“I would like to express my gratitude to ILM, and Spearhead Training, especially to the Trainer for interesting and valuable information, excellent presentation of the course content, and agreeable atmosphere. As a Project Manager, I am going to use the knowledge and skills gained during the training, in my everyday practice, to make managing processes more efficient.”

(Health Program Manager)

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Leading High Performance Teams

“The instructor has explained the course with practical examples and given tips to motivate the team. Excellent presentation. The Trainer had very good knowledge and experience. His approach was professional.”

(Lead Electrical Technician)

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Negotiation Skills - Learn How To Negotiate Like A Professional!

“The training was mind-blowing.”

(HR Supervisor)

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Developing Effective Interpersonal & Communication Skills

“It was indeed a great learning experience and definitely motivated me in improving my skills. Looking forward to experience more trainings with Spearhead.”

(Customer Service Attendant)

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Advanced Presentation Skills

“The curriculum was very well structured. We had sufficient time for exercises and the Trainer was just fantastic! The Trainer knows the theory very well and by heart. She is a wonderful Trainer, helping us to become better and better. Nice personality.”

(Marketing Manager)

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Customer Relationship Management

“This course is ideal for front lines in customer care.”

(Private Delegate)

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Self & Time Management

Negotiating time was an important subject and dealt with exceptionally well. Great presentation by the Trainer. This is my second training session and I am completely satisfied.

(Financial Controller)

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Financial Awareness For The Non-Financial Person

“The Trainer brings the course into actual items we can easily visualise. He does not leave a topic until we understand the concepts.”

(Head Of Operations)

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Planning & Organizing Skills

“Understanding the difference between urgency and importance gives a different perspective towards daily tasks. I am relating every aspect to my current job. Great presentation skills. Managed to explain with examples, or scenarios, that simplified the concepts.”

(International Commercial Liaison Officer)

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Interviewing Skills - For Recruitment & Selection

“Interviewing structure was detailed. Questions to be used were explained very well.”

(HR Analyst)

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Strategic Marketing

“All covered. Excellent workshop!”

(Assistant Marketing Manager)

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Improving Your Sales Skills - The Key Elements Of Successful Selling

“FAB, OPEN, and INTRO To Negotiation were all covered. Great examples from real-life experiences.”

(Sr. Management Associate)

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