AI Agents & Business Automation

Work Smarter With AI: Automate Everyday Workflows And Digital Tasks

1 Day(s)

1 Day(s)

Who Should Attend?

Team leads, operations managers, administrative professionals, and project coordinators looking to eliminate repetitive tasks, streamline daily workflows, and utilize accessible AI tools to boost efficiency.

About The Program

Beyond simple Q&A chatbots, modern AI tools can now act as digital assistants—executing multi-step tasks, connecting apps, and automating routine operations. This practical, non-technical one-day course introduces business professionals to the fundamentals of AI agents and automated workflows. Designed for straightforward, hands-on facilitation, this workshop empowers participants to identify task bottlenecks and set up simple, low-code/no-code AI automations without needing IT or programming skills.

Course Objectives

  • To understand what AI agents are and how they differ from standard chatbots
  • To identify repetitive business tasks ripe for AI-driven automation
  • To design simple, multi-step workflows using accessible no-code AI tools
  • To establish safety protocols, human oversight, and quality checks for automated tasks

What You Will Gain

  • A clear map of daily business tasks that can be automated immediately
  • Hands-on experience configuring basic AI agents for routine workflows
  • Ready-to-use automation blueprints for email management, scheduling, and data entry
  • Practical guidelines on maintaining data security and human control over automated tasks
  • Understanding AI Agents & Automation
    • Chatbots vs. AI Agents Explained Simply
    • Real-World Examples of Daily Work Automation
  • Identifying Automation Opportunities
    • Auditing Repetitive Daily Tasks
    • Mapping Trigger-and-Action Workflows
  • Configuring Simple AI Agents
    • Defining Agent Roles, Goals, & Rules
    • Setting Up Multi-Step Instructions
  • Automating Routine Communication
    • AI-Assisted Email Sorting & Draft Responses
    • Automated Meeting Summaries & Action Items
  • Data & Document Automation
    • Extracting Info from PDFs & Forms
    • Automating Routine Report Generation
  • Human-in-the-Loop Oversight
    • Setting Up Review & Approval Steps
    • Handling Automation Errors & Exceptions
  • Building Your Action Plan
    • Selecting Your First Automation Project
    • Next Steps for Workplace Integration

Before the course each delegate will be asked to complete a Pre-Course Briefing Form to determine their individual objectives for attending the course. These objectives will be used by the Tutor to give on-target training that is focused on the individual delegates.

At the end of the course each delegate will be asked to complete a Personal Development Plan that can be used as part of future appraisals, and that will also be an important tool for management reference.

Total InvestmentAED 2,300/- + VAT, which includes – Training Materials, Lunch and Refreshments. Discount available for multiple bookings.

Who Should Attend?

Team leads, operations managers, administrative professionals, and project coordinators looking to eliminate repetitive tasks, streamline daily workflows, and utilize accessible AI tools to boost efficiency.

About The Program

Beyond simple Q&A chatbots, modern AI tools can now act as digital assistants—executing multi-step tasks, connecting apps, and automating routine operations. This practical, non-technical one-day course introduces business professionals to the fundamentals of AI agents and automated workflows. Designed for straightforward, hands-on facilitation, this workshop empowers participants to identify task bottlenecks and set up simple, low-code/no-code AI automations without needing IT or programming skills.

Course Objectives

  • To understand what AI agents are and how they differ from standard chatbots
  • To identify repetitive business tasks ripe for AI-driven automation
  • To design simple, multi-step workflows using accessible no-code AI tools
  • To establish safety protocols, human oversight, and quality checks for automated tasks

What You Will Gain

  • A clear map of daily business tasks that can be automated immediately
  • Hands-on experience configuring basic AI agents for routine workflows
  • Ready-to-use automation blueprints for email management, scheduling, and data entry
  • Practical guidelines on maintaining data security and human control over automated tasks
  • Understanding AI Agents & Automation
    • Chatbots vs. AI Agents Explained Simply
    • Real-World Examples of Daily Work Automation
  • Identifying Automation Opportunities
    • Auditing Repetitive Daily Tasks
    • Mapping Trigger-and-Action Workflows
  • Configuring Simple AI Agents
    • Defining Agent Roles, Goals, & Rules
    • Setting Up Multi-Step Instructions
  • Automating Routine Communication
    • AI-Assisted Email Sorting & Draft Responses
    • Automated Meeting Summaries & Action Items
  • Data & Document Automation
    • Extracting Info from PDFs & Forms
    • Automating Routine Report Generation
  • Human-in-the-Loop Oversight
    • Setting Up Review & Approval Steps
    • Handling Automation Errors & Exceptions
  • Building Your Action Plan
    • Selecting Your First Automation Project
    • Next Steps for Workplace Integration

Please contact us for specific details on the courses we are running. Our Business Development Team will be happy to provide you with further details.

Before the course, each delegate will be asked to complete a Pre-Course Briefing Form to determine their individual objectives for attending the course. These objectives will be used by the Tutor to give on-target training that is focused on the individual delegates.

At the end of the course, each delegate will be asked to complete a Personal Development Plan that can be used as part of future appraisals, and that will also be an important tool for management reference.

Total ONLINE Investment: AED 1,850 + VAT

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