AI Agents & Business Automation

Work Smarter With AI: Automate Everyday Workflows And Digital Tasks

1 Day(s)

1 Day(s)

Who Should Attend?

Team leads, operations managers, administrative professionals, and project coordinators who want to reduce repetitive work and improve everyday workflows using accessible AI tools.

About The Program

AI tools can do more than answer questions: they can support multi-step tasks and connect routine workflows.  This practical, non-technical programme introduces AI agents and business automation.  Participants learn to identify suitable tasks, map simple workflows, and apply human review, and quality checks.  The course focuses on realistic business use cases rather than advanced system development.

Course Objectives

  • To distinguish AI agents from standard chatbots
  • To identify repetitive tasks suitable for automation
  • To map simple trigger-and-action workflows
  • To apply human oversight, safety, and quality checks

What You Will Gain

  • A clear view of where AI agents can add value
  • A simple map of one suitable workplace workflow
  • Practical criteria for selecting accessible AI tools
  • Guidelines for safe, human-supervised automation
  • AI Agents and Automation Fundamentals
    • Chatbots, copilots, and AI agents
    • Common business uses and limitations
  • Finding the Right Opportunities
    • Auditing repetitive daily tasks
    • Choosing suitable, low-risk tasks
  • Mapping a Simple Workflow
    • Triggers, actions, decisions, and outputs
    • Defining roles, rules, and review points
  • Everyday Automation Use Cases
    • Email triage and draft responses
    • Meeting summaries and action items
    • Information extraction from documents
    • Routine report preparation
  • Tools and Selection Criteria
    • Examples of accessible AI tools
    • Fit, access, privacy, and cost
  • Risks and Human Oversight
    • Privacy, accuracy, bias, and security
    • Approvals, checks, and exception handling
  • Workplace Action Plan
    • Selecting one realistic first project
    • Planning next steps and success measures

Before the course each delegate will be asked to complete a Pre-Course Briefing Form to determine their individual objectives for attending the course. These objectives will be used by the Tutor to give on-target training that is focused on the individual delegates.

At the end of the course each delegate will be asked to complete a Personal Development Plan that can be used as part of future appraisals, and that will also be an important tool for management reference.

Total Investment: AED 2,300/- + VAT, which includes – Training Materials, Lunch and Refreshments. Discount available for multiple bookings.

Who Should Attend?

Team leads, operations managers, administrative professionals, and project coordinators who want to reduce repetitive work and improve everyday workflows using accessible AI tools.

About The Program

AI tools can do more than answer questions: they can support multi-step tasks and connect routine workflows.  This practical, non-technical programme introduces AI agents and business automation.  Participants learn to identify suitable tasks, map simple workflows, and apply human review, and quality checks.  The course focuses on realistic business use cases rather than advanced system development.

Course Objectives

  • To distinguish AI agents from standard chatbots
  • To identify repetitive tasks suitable for automation
  • To map simple trigger-and-action workflows
  • To apply human oversight, safety, and quality checks

What You Will Gain

  • A clear view of where AI agents can add value
  • A simple map of one suitable workplace workflow
  • Practical criteria for selecting accessible AI tools
  • Guidelines for safe, human-supervised automation
  • AI Agents and Automation Fundamentals
    • Chatbots, copilots, and AI agents
    • Common business uses and limitations
  • Finding the Right Opportunities
    • Auditing repetitive daily tasks
    • Choosing suitable, low-risk tasks
  • Mapping a Simple Workflow
    • Triggers, actions, decisions, and outputs
    • Defining roles, rules, and review points
  • Everyday Automation Use Cases
    • Email triage and draft responses
    • Meeting summaries and action items
    • Information extraction from documents
    • Routine report preparation
  • Tools and Selection Criteria
    • Examples of accessible AI tools
    • Fit, access, privacy, and cost
  • Risks and Human Oversight
    • Privacy, accuracy, bias, and security
    • Approvals, checks, and exception handling
  • Workplace Action Plan
    • Selecting one realistic first project
    • Planning next steps and success measures

Please contact us for specific details on the courses we are running. Our Business Development Team will be happy to provide you with further details.

Before the course, each delegate will be asked to complete a Pre-Course Briefing Form to determine their individual objectives for attending the course. These objectives will be used by the Tutor to give on-target training that is focused on the individual delegates.

At the end of the course, each delegate will be asked to complete a Personal Development Plan that can be used as part of future appraisals, and that will also be an important tool for management reference.

Total ONLINE Investment: AED 1,850 + VAT

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