IMPROVING BUSINESS PERFORMANCE
MAXIMUM OF 12 DELEGATES ON EVERY PUBLIC COURSE!
IN-COMPANY
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UPCOMING COURSES
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UPCOMING COURSES
BOOK ONLINE
IN-COMPANY
DOWNLOADS
Upcoming Public Courses
Course Name Date Duration Location  
Event Management
إدارة الفعاليات
25th - 26th Apr 2018 2 Days Dubai Book Now!
Advanced Presentation Skills
مهارات العرض المتقدمة
25th - 26th Apr 2018 2 Days Dubai Book Now!
Developing Effective Interpersonal & Communication Skills
تطوير العلاقات الشخصية والتواصل الفعّال
25th - 26th Apr 2018 2 Days Dubai Book Now!
Creative Problem Solving & Decision-Making
الإبداع في حل المشكلات وإتخاذ القرارات
25th - 26th Apr 2018 2 Days Dubai Book Now!
Microsoft® Office – PowerPoint 2016
مايكروسوفت أوفيس - باوربوينت ٢٠١٦
25th - 26th Apr 2018 2 Days Abu Dhabi Book Now!
Understanding Emotional Intelligence
الذكاء العاطفي
29th - 30th Apr 2018 2 Days Dubai Book Now!
Professional Secretarial & Administration Skills
المهارات السكرتارية والإدارية المهنية
29th - 30th Apr 2018 2 Days Dubai Book Now!
How To Provide Top-Class Customer Service – The WOW Factor!
الآداب المطلوبة لخدمة العملاء الممتازة
29th Apr 2018 1 Day Dubai Book Now!
Managing Stress In The Workplace
التعامل مع التوتر والضغط
29th Apr 2018 1 Day Abu Dhabi Book Now!
Presentation Skills - Making A Powerful Impact On Any Audience
مهارات العرض - إحداث تأثير قوي على أي جمهور
01st - 03rd May 2018 3 Days Dubai Book Now!
Our Public Courses
All The Public Courses Listed Below Can Be Specifically Designed As In-Company Training
Our Services Include:
Special Offers
MULTI DELEGATE BOOKING DISCOUNT $$$!
Customer Testimonials
Training was very well balanced with active participation and listening. The training venue was excellent."
The Perfect PA - For PAs & Executive Secretaries
Nice work! Keep going!"
Leading High Performance Teams
The Trainer was very approachable and knowledgeable."
Microsoft® Office - PowerPoint 2010
The course was thorough, interactive and very interesting."
Strategic Marketing Workshop
I really enjoyed the training. The experience made me feel like taking more courses with Spearhead. A very good Tutor!."
Financial Awareness For The Non-Financial Person
I was very impressed with the delivery, and the subject knowledge of the Trainer."
Self & Time Management
The course was practical. The Trainer made the learning fun."
Strategic Thinking & Planning
I was very happy to attend the training. I have learned several skills and techniques which will help in my job."
Supervisory Management Skills - For 1st / 2nd Level Supervisors
Excellent Trainer! Overall, a perfect experience!"
Professional Secretarial & Administration Skills
An excellent Trainer! Very helpful and very reliable."
Improve Your Telephone Skills - 'How To Win & Keep Customers
All subject areas were dealt with exceptionally well."
Microsoft® Office - PowerPoint 2010
The Trainer made us aware of the subject matter in a wonderful and personalised way."
Customer Care & Telephone Skills
Everything was just perfect and up to my expectations!"
Writing Effective Policies & Procedures
I learned things on the course to apply to real-life situations, not just work situations. Thank you!"
Assertiveness Skills (& Dealing With Difficult Situations)
The small delegate number on the course ensured all delegates had the opportunity to ask questions and give their input."
Human Resource (HR) Management Skills
Great Trainer!"
Leading High Performance Teams
An excellent and knowledgeable Trainer. I enjoyed the role-plays, case studies and course content."
Human Resource (HR) Management Skills
The training was very informative to improve Business Performance. Excellent session!"
Managing Organizational Change
I have had trainings in my company before, but this was the best training I have ever had. The Trainer was awesome!"
Advanced Selling Skills
The role-plays and activities provided were great to learn from."
Advanced Negotiation Skills
The Trainer's explanations and presentation of the course was very effective."
Office Management
The Trainer was amazing! I was delighted to attend an Emotional Intelligence course with such as experienced Trainer."
Understanding Emotional Intelligence
The training techniques used on the course were excellent."
Writing Effective Job Descriptions & Person Specifications
This course was just perfect and very well balanced!"
Key Account Management
The training was great! It included most needed subjects. I wish the duration was longer."
Etiquette For Excellent Customer Service
Excellent Two-Day Course!"
Creative Problem Solving & Decision Making
The Trainer was kind and patient. I enjoyed the course very much as the Trainer explained the course content thoroughly."
Microsoft® Office - Excel 2010 Level 2
Excellent training and delivery. Keep it up!"
Microsoft® Office - Excel 2013 Level 1
Excellent material and Trainer!"
Office Management
A very well organized and interesting training. The Trainer has great training skills."
Negotiation Skills
An excellent Trainer who clearly explained the course material."
Stress Management
Please continue to present courses in this very interesting way."
Improve Your Telephone Skills - 'How To Win & Keep Customers
The training was very interactive. I loved the way the Trainer presented it."
Advanced Selling Skills
This training taught me essential communication skills and efficient ways to reduce stress."
Customer Care & Telephone Skills
I hope to see the Trainer on the next training module. He was very good!"
Improving Your Sales Skills - The Key Elements Of Successful Selling
It was a good experience to have this training. I will also recommend my colleagues have this type of training."
Planning & Organizing Skills
I would like to thank the Trainer for his kind personality and professional knowledge. I hope to attend other courses."
Managing Organizational Change
The course was fun with the activities being well prepared and nicely done."
Developing Effective Interpersonal & Communication Skills
Excellent course! I am very happy with it. Many thanks."
Microsoft® Office - Excel 2013 Level 2
The training session was very valuable and relevant. Thank you!"
Interviewing Skills - For Recruitment & Selection
The Trainer was fantastic. The training was interesting and easy to understand."
The Perfect PA - For PAs & Executive Secretaries
The course was designed and presented in a very efficient manner. Thank you!"
Professional Secretarial & Administration Skills
Thank you for an amazing, interactive and informative training."
Etiquette For Excellent Customer Service
The Trainer's explanations were clear and helpful."
Creative Problem Solving & Decision Making
Excellent training! Well presented and well explained!"
Fundamentals Of Budgeting
The Trainer was well prepared, professional and effective in delivering the course."
Understanding Emotional Intelligence
The course was a great learning experience."
Stress Management
It was very useful course, and the Trainer was perfect!"
The Fundamentals Of Project Management
This was a 'real' Customer Service Training. The Trainer was very knowledgeable."
Customer Relationship Management
The topics covered on the course were very interesting. The course provided me with knowledge I did not have before."
Assertiveness Skills (& Dealing With Difficult Situations)
The activities on the course were engaging and well designed."
Advanced Negotiation Skills
The entire course ran exceptionally well! An outstanding Trainer, with excellent presentation and delivery!"
Developing Effective Interpersonal & Communication Skills
Great interaction in group exercises and discussions."
Strategic Thinking & Planning
The Trainer was very knowledgeable and helpful. She also made sure we discussed everything we needed from the course."
Microsoft® Office - Excel 2010 Level 1
The Trainer delivered information in very professional way. Excellent course!"
Developing Management Skills
The Trainer was exceptionally knowledgeable in Coaching, and involved everyone in good role-plays."
Coaching For Optimum Performance
The course was detailed and perfectly presented. I would highly recommend Spearhead to my company."
Financial Awareness For The Non-Financial Person
The course material was very relevant to my work, especially the Priortising Module."
Planning & Organizing Skills
The training course was a great experience! It will definitely improve my work environment."
Supervisory Management Skills - For 1st / 2nd Level Supervisors
Our Trainer was exceptionally informative and professional. He was an effective mentor."
Interviewing Skills - For Recruitment & Selection
The Trainer was excellent; the content was explained and discussed in a very understandable manner."
Writing Effective Policies & Procedures
Thank you for delivering very good training with useful material. The Trainer was great!"
Train The Trainer - Group Training Techniques
The teamwork and exercises on the course were very interesting and superbly engaging."
Negotiation Skills
I want to thank Spearhead Training and the Trainer for their pleasant support over the course. Well done!"
Key Account Management
The course was very practical."
The Fundamentals Of Project Management
The Key Learning Points provided to us were very helpful, and made the two-day training very valuable."
Train The Trainer - Group Training Techniques
Outstanding Trainer! He was patient and willing to help us understand a topic by providing a lot of great examples."
Improving Your Sales Skills - The Key Elements Of Successful Selling
The course activities were well organized and the role-plays were enjoyable.
Customer Relationship Management
It was a great course! The Trainer used real-life case studies, and tapped into the experience of the delegates."
Developing Management Skills
The course content met my expectations completely!"
Coaching For Optimum Performance
The Trainer delivered the course with good explanations. All areas of the course were very clearly covered."
Fundamentals Of Budgeting
Dubai
(Head Office)
Spearhead Gulf LLC
P.O. Box 32329
Dubai, UAE

Telephone: 00971 4 3362552
Fax: 00971 4 3362995
Email: info@spearhead-training.com

Working Hours:
Saturday - Thursday:
8:00 a.m. - 6:00 p.m.
Abu Dhabi
Spearhead Gulf LLC
P.O. Box 33956
Abu Dhabi, UAE

Telephone: 00971 2 6315338
Fax: 00971 2 6315339
Email: auhinfo@spearhead-training.com

Working Hours:
Sunday - Thursday:
8:30 a.m. - 6:00 p.m.

Spearhead Gulf - Training For Dubai & The Middle East

Spearhead Training is the leading soft skills training organization in the region. We have delivered 'high quality' training to over 3,650 companies and organizations in the Gulf region, covering over 50 different business sectors. Spearhead's Regional Middle East Head Office is located in Dubai. We have another office in the UAE, based in Abu Dhabi. Further expansion is planned.

Our key objective is to improve the business performance of our clients, by delivering quality Public, and In-Company training courses. While Spearhead is well known for our 'flagship' Public Courses, the largest part of Spearhead's business is actually delivering tailored In-Company Courses specifically designed to meet our customer's needs. We understand that many organizations require training that specifically fits their corporate culture, and achieves their targeted business objectives.

Spearhead Delivers Training Of The Highest Quality

In 2018, we are offering over 50 Public training courses. These have been upgraded to take into account new market trends. We constantly listen to feedback from our customers, and wherever possible, try to bring in new courses they have requested.

We employ specialist Trainers from diverse corporate backgrounds, from the following countries - UK, Ireland, Canada, U.S.A., South Africa, Lebanon, Morocco, Syria, and India. Each has a proven track record of delivering top-quality training. Our Trainers are based in Dubai, or Abu Dhabi.

© Copyright 2017 - 2018. Spearhead Gulf LLC. All Rights Reserved.