Who Should Attend?
- Supervisors, team leaders, and middle managers who are responsible for leading and motivating others
- Newly appointed managers seeking to strengthen their leadership and interpersonal skills
- Experienced managers who wish to refine their influence, emotional intelligence, and coaching capabilities
- Professionals identified as high-potential future leaders within the organization
About The Program
Effective leadership is the cornerstone of organizational success. This five-day course provides a structured pathway to develop leadership excellence by helping participants understand their personal leadership style, enhance self-awareness, build confidence, and motivate others through coaching and influence.
The programme combines practical exercises, case studies, and self-assessment tools to enable leaders to manage people effectively, handle workplace challenges, and create a culture of accountability and trust.
Course Objectives
- To understand the principles of effective leadership and influence
- To apply techniques to build confidence, assertiveness, and credibility as a leader
- To develop and demonstrate emotional intelligence in managing people and relationships
- To coach and mentor team members to maximize performance and engagement
- To foster accountability and responsibility within their teams
- To communicate effectively to inspire and lead others
- To manage workplace challenges through empathy, adaptability, and problem-solving
What You Will Gain
- Greater confidence in leading individuals and teams
- Practical tools for influencing, motivating, and developing people
- Improved emotional intelligence and self-awareness
- Enhanced interpersonal and communication effectiveness
- Strategies to build accountability and ownership within their teams
- A personal action plan for continued leadership growth
DAY ONE – Leadership And Influence
- Understanding Leadership: Definitions And Core Principles
- Leadership Vs. Management – Key Differences
- Sources And Types Of Power In Leadership
- The Leadership Mindset: From Control To Empowerment
- Styles Of Leadership And Their Impact
- Leading By Example – Building Credibility And Trust
- Influencing Others Positively And Ethically
- Applying Situational Leadership Models
DAY TWO – Building Confidence And Assertiveness
- The Psychology Of Confidence In Leadership
- Understanding Assertive Vs. Aggressive Vs. Passive Behavior
- Communicating With Authority And Authenticity
- Overcoming Self-Doubt And Fear Of Conflict
- The Role Of Positive Self-Talk And Body Language
- Handling Difficult Conversations Professionally
- Assertiveness Techniques For Everyday Leadership
- Building Long-Term Confidence In Leadership Roles
DAY THREE – Emotional Intelligence & Self-Awareness
- What Is Emotional Intelligence (EQ) And Why It Matters
- The Five Components Of Emotional Intelligence
- Identifying And Managing Personal Emotions
- Developing Empathy And Understanding Others
- Enhancing Self-Awareness For Personal Growth
- Emotional Regulation In High-Pressure Situations
- Building Trust And Authentic Connections
- Applying Eq For Better Team Dynamics
DAY FOUR – Coaching And Mentoring
- The Leader As Coach And Mentor
- Coaching Vs. Mentoring – Understanding The Difference
- Essential Coaching Skills: Listening, Questioning, Feedback
- The GROW Model For Coaching Conversations
- Setting Development Goals With Team Members
- Creating A Supportive Learning Environment
- Giving And Receiving Constructive Feedback
- Encouraging Continuous Learning And Growth
DAY FIVE – Accountability In The Workplace
- Defining Accountability And Its Importance In Teams
- The Link Between Responsibility, Ownership, And Performance
- Setting Clear Expectations And Boundaries
- Encouraging Self-Discipline And Follow-Through
- Managing Underperformance Effectively
- Creating A Culture Of Accountability And Trust
- Recognizing And Rewarding Responsible Behavior
- Developing Personal And Team Accountability Action Plans
