Fundamentals Of Effective AI Prompting

Talk To AI Like A Pro: Practical Prompting For Everyday Productivity

1 Day(s)

Face-To-Face Online

Who Should Attend?

Managers, administrative professionals, marketers, project leads, and business professionals who want to leverage generative AI tools (such as ChatGPT, Claude, or Copilot) to speed up daily work and boost productivity.

About The Program

Generative AI tools are powerful, but the quality of the output depends entirely on the clarity of your input. This hands-on, highly accessible one-day course demystifies AI interaction for business professionals around a simple, repeatable framework. Participants spend the day actively writing, testing, and refining prompts for drafting documents, summarizing data, brainstorming ideas, and automating everyday business tasks through live demonstrations, practical exercises, and interactive discussions. No coding or technical background required.

Course Objectives

To master a practical framework (Role, Context, Task, Format) for building strong, effective prompts
To turn weak or vague prompts into clear, high-quality prompts using constraints, examples, and follow-up techniques
To apply prompt-building techniques to real work tasks — drafting, editing, summarizing, and customer-facing communication
To refine AI outputs, test and evaluate prompt effectiveness, and manage hallucination risks
To understand, at a practical level, how generative AI models process language and what that means for prompt design

What You Will Gain

A practical toolkit of reusable prompt templates for daily workplace tasks
Hands-on practice turning weak prompts into strong ones, and progressively improving answers through follow-up prompts
Skills to turn lengthy reports, emails, or notes into structured summaries quickly
Techniques to iterate and refine AI responses to match company tone and standards
Confidence using the same core techniques across different AI tools (ChatGPT, Claude, Copilot)

Introduction to AI for Business
- How AI Language Models Work (In Plain English)
- Capabilities, Limits, & Data Privacy Basics
The Core Prompt Framework & Prompt-Building Techniques
- The 4-Part Structure: Role, Context, Task, & Format
- Turning Weak / Vague Prompts into Strong Prompts
- Giving AI Examples & Setting Constraints (Length, Tone, Audience, Structure)
- Breaking Complex Tasks into Sequences & Asking AI to Clarify Before Answering
- Comparing Poor, Good, and Excellent Prompts Through Live Exercises
Prompting for Content Generation
- Drafting Professional Emails & Reports
- Tailoring Tone, Style, & Target Audience
- Comparing Prompts Across Different AI Tools
Prompting for Data, Summarization & Customer Communication
- Summarizing Long Documents & Meeting Notes
- Extracting Action Items & Creating Tables
- Drafting & Refining Responses to Customer Queries
Refinement & Quality Control
- Catching AI Mistakes & “Hallucinations”
- Using Follow-Up Prompts to Polish Outputs
- Simple Techniques to Test & Evaluate Prompt Effectiveness
Problem-Solving & Brainstorming
- Idea Generation & Project Outlining
- Roleplaying Scenarios & Critical Feedback
Building Your Personal AI Toolkit
- Saving & Organizing Your Best Prompts
- Integrating AI into Daily Work Routines

Before the course each delegate will be asked to complete a Pre-Course Briefing Form to determine their individual objectives for attending the course. These objectives will be used by the Tutor to give on-target training that is focused on the individual delegates.

At the end of the course each delegate will be asked to complete a Personal Development Plan that can be used as part of future appraisals, and that will also be an important tool for management reference.

Total Investment: AED 2,300/- + VAT, which includes – Training Materials, Lunch and Refreshments. Discount available for multiple bookings.

Who Should Attend?

About The Program

Course Objectives

To master a practical framework (Role, Context, Task, Format) for building strong, effective prompts
To turn weak or vague prompts into clear, high-quality prompts using constraints, examples, and follow-up techniques
To apply prompt-building techniques to real work tasks — drafting, editing, summarizing, and customer-facing communication
To refine AI outputs, test and evaluate prompt effectiveness, and manage hallucination risks
To understand, at a practical level, how generative AI models process language and what that means for prompt design

What You Will Gain

A practical toolkit of reusable prompt templates for daily workplace tasks
Hands-on practice turning weak prompts into strong ones, and progressively improving answers through follow-up prompts
Skills to turn lengthy reports, emails, or notes into structured summaries quickly
Techniques to iterate and refine AI responses to match company tone and standards
Confidence using the same core techniques across different AI tools (ChatGPT, Claude, Copilot)

Introduction to AI for Business
- How AI Language Models Work (In Plain English)
- Capabilities, Limits, & Data Privacy Basics
The Core Prompt Framework & Prompt-Building Techniques
- The 4-Part Structure: Role, Context, Task, & Format
- Turning Weak / Vague Prompts into Strong Prompts
- Giving AI Examples & Setting Constraints (Length, Tone, Audience, Structure)
- Breaking Complex Tasks into Sequences & Asking AI to Clarify Before Answering
- Comparing Poor, Good, and Excellent Prompts Through Live Exercises
Prompting for Content Generation
- Drafting Professional Emails & Reports
- Tailoring Tone, Style, & Target Audience
- Comparing Prompts Across Different AI Tools
Prompting for Data, Summarization & Customer Communication
- Summarizing Long Documents & Meeting Notes
- Extracting Action Items & Creating Tables
- Drafting & Refining Responses to Customer Queries
Refinement & Quality Control
- Catching AI Mistakes & “Hallucinations”
- Using Follow-Up Prompts to Polish Outputs
- Simple Techniques to Test & Evaluate Prompt Effectiveness
Problem-Solving & Brainstorming
- Idea Generation & Project Outlining
- Roleplaying Scenarios & Critical Feedback
Building Your Personal AI Toolkit
- Saving & Organizing Your Best Prompts
- Integrating AI into Daily Work Routines

Please contact us for specific details on the courses we are running. Our Business Development Team will be happy to provide you with further details.

Before the course, each delegate will be asked to complete a Pre-Course Briefing Form to determine their individual objectives for attending the course. These objectives will be used by the Tutor to give on-target training that is focused on the individual delegates.

At the end of the course, each delegate will be asked to complete a Personal Development Plan that can be used as part of future appraisals, and that will also be an important tool for management reference.

Total ONLINE Investment: AED 1,850 + VAT

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Categories Face-To-Face, Online Tags Generative AI in Business Course, Innovation, Professional Skills, Strategy, Technology