Microsoft® 365 – Outlook

Before the course, each delegate will be asked to complete a Pre-Course Briefing Form to determine their individual objectives for attending the course. These objectives will be used by the Tutor to give on-target training that is focused on the individual delegates.

At the end of the course, each delegate will be asked to complete a Personal Development Plan that can be used as part of future appraisals, and that will also be an important tool for management reference.

Total ONLINE Investment: AED 1,300 + VAT

Description

Maximum of 8 Delegates for Face-to-Face / 6 Delegates for Online

Who Should Attend?

Professionals who would like to use Microsoft® 365 Outlook comfortably, not just for sending and receiving emails, but also for other functions of Microsoft® 365 Outlook, including the Address Book, Calendar, Tasks, etc.

About The Program

This programe focuses on the different functions available in Microsoft® 365 Outlook, and how they can be used to help organize and maintain information about your contacts, meetings, appointments, records of emails, etc.

Course Objectives

  • Explore various tools and functions available in Microsoft® 365 Outlook; where they can be found, and how to put them to best use
  • Use the Microsoft® 365 Outlook Ribbon to increase efficiency
  • Set appointments and schedule meetings with multiple participants
  • Format emails and insert attachments
  • Use the Microsoft® 365 Outlook Address Book with Microsoft® Word, Microsoft® Publisher, etc., when using Mail Merge
  • Create, manage, and distribute task requests
  • Change view settings for increased output
  • Sort messages into folders, forward or flag items to organize your inbox and minimize clutter
  • Create rules to deliver inbox messages to specific folders
  • Categorize activities to simplify prioritizing tasks

What You Will Gain

  • A sound working knowledge of Microsoft® 365 Outlook
  • An understanding of the various email formatting options available for use
  • An awareness of the types of files that can be attached to your email
  • A list of keyboard shortcuts for frequently used tools, and how to use them to increase speed
  • Knowledge of how to create your own Address Book, and maximize its use
  • An understanding of how to create tasks, and appointments in Microsoft® Outlook, and share them with other Microsoft® 365 Outlook users
  • Knowledge of keyboard shortcuts to use in Microsoft® 365 Outlook

Additional information

Knowledge Area

Microsoft Courses

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