Who Should Attend?
- Senior managers, executives, and business leaders involved in high-value negotiations and strategic partnerships
- Sales, procurement, contract, and project management professionals managing critical client or vendor relationships
- HR and operations professionals who negotiate internally or externally on policies, performance, and change initiatives
- Anyone seeking to elevate their negotiation effectiveness, strengthen relationships, and handle complex or high-pressure situations with confidence
About The Program
High-stakes negotiations demand far more than persuasion — they require emotional control, strategic thinking, and the ability to find common ground in challenging circumstances. This advanced five-day immersion combines Negotiation Skills, Advanced Negotiation Strategies, and Conflict Resolution Techniques to deliver a holistic experience that builds both competence and confidence.
Participants will engage in practical simulations, real-world case studies, and guided exercises that test their ability to negotiate strategically, influence outcomes, and resolve conflicts constructively.
Course Objectives
- To understand the psychology, process, and dynamics of successful negotiation
- To develop advanced communication, persuasion, and influence techniques
- To manage emotions, relationships, and power dynamics effectively
- To apply structured negotiation frameworks in both cooperative and competitive settings
- To resolve conflicts and manage difficult conversations constructively
- To balance assertiveness with empathy for sustainable win-win outcomes
- To strengthen leadership presence and confidence in high-pressure situations
What You Will Gain
- A comprehensive understanding of modern negotiation strategies and frameworks
- Tools to prepare, plan, and execute negotiations strategically
- Practical experience in handling objections, impasses, and conflicts
- Greater emotional intelligence and situational awareness during negotiation
- The ability to transform disputes into opportunities for collaboration
- Improved communication, influence, and persuasion skills
- Enhanced confidence in navigating complex, high-value business discussions
DAY ONE – Negotiation Foundations
- Understanding The Nature And Psychology Of Negotiation
- Types Of Negotiation: Competitive Vs. Collaborative
- The Negotiation Process – Preparation, Bargaining, Agreement
- The Role Of Trust, Credibility, And Communication
- Identifying Interests, Positions, And Motivations
- Common Negotiation Mistakes And How To Avoid Them
- Establishing Win-Win Thinking As A Core Mindset
- Simulation: Building Rapport And Finding Common Ground
DAY TWO – Core Negotiation Skills
- Effective Questioning And Active Listening Techniques
- Understanding Power And Leverage In Negotiations
- The Art Of Persuasion And Influencing Without Authority
- Recognising And Managing Different Negotiation Styles
- Dealing With Pressure, Tactics, And Manipulation
- Maintaining Composure And Professionalism Under Stress
- Cultural And Ethical Dimensions In Negotiation
- Roleplay: Conducting A Mid-Level Business Negotiation
DAY THREE – Advanced Negotiation Strategies
- The Strategic Negotiator – Thinking Several Steps Ahead
- Using Data, Logic, And Emotions Strategically
- Multi-Party And Cross-Functional Negotiations
- Managing Long-Term Negotiations And Relationships
- The BATNA (Best Alternative To A Negotiated Agreement) Framework
- Handling Deadlocks And Turning Conflict Into Progress
- Strategic Concessions And Closing High-Value Deals
- Simulation: High-Stakes Contract Negotiation
DAY FOUR – Conflict Resolution And Difficult Conversations
- Understanding The Roots And Types Of Workplace Conflict
- Identifying Conflict Styles And Their Impact On Negotiation
- Emotional Intelligence In Conflict Management
- Tools And Models For Resolving Disputes Constructively
- Communicating Assertively Without Escalating Tension
- Dealing With Difficult Personalities And Strong Emotions
- Turning Confrontation Into Collaboration
- Mediation And Facilitation Techniques For Leaders
DAY FIVE – The Strategic And Reflective Negotiator
- Building Your Personal Negotiation Strategy Framework
- Integrating Emotional Control And Strategic Agility
- Advanced Communication And Body Language For Influence
- Adapting Negotiation Styles To Stakeholders And Contexts
- Negotiating In Teams – Roles, Dynamics, And Coordination
- Ethical And Sustainable Negotiation Practices
- Reflection: Lessons From Real Negotiation Scenarios
- Capstone Simulation: The Ultimate High-Stakes Negotiation Challenge
