Enhancing Business Etiquette

Learn The Skills To Make A Positive Lasting First Impression

1 Day(s)

1 Day(s)

Who Should Attend?

Managers, supervisors, team leaders, executives, and officers who want to improve their skills in building and maintaining professional relationships.

About The Program

First impressions are often made within the first seven seconds of an encounter and are difficult, if not impossible, to reverse.  In this program, you will learn how to carry yourself confidently and in a correct professional manner in the corporate world as well as in your day-to-day personal life.  You will get practical advice on how to use good manners and business etiquette as well as how to comprehend different protocol requirements.

Course Objectives

  • To promote the application of refined business etiquette in professional interactions
  • To practice behaviors that consistently create a positive and lasting first impression
  • To become more aware of and proficient in contemporary office etiquette
  • To be more skilled in navigating social business settings, from introductions to business card exchanges

What You Will Gain

  • Understand the appropriate protocol and business etiquette needed in a successful cross-cultural environment
  • Business Etiquette
  • Making A Positive First Impression
    • How To Make A First Impression… And Make It Last!
    • Body Language
    • Interpreting Non-Verbal Communication
    • The Secrets To Successful Body Language
  • Etiquette In The Workplace
    • Conducting Meetings
    • Telephone Etiquette
    • Email Etiquette
    • Dress / Appearance
  • Etiquette In A Social Setting
    • Greeting Differences
    • The Art Of Making An Impressive First Greeting
    • Types Of Handshakes
    • Business Card Usage – How, And When To Give Your Card, And Asking For Someone Else’s Card
    • Social Conversation
    • Table Manners

Before the course each delegate will be asked to complete a Pre-Course Briefing Form to determine their individual objectives for attending the course. These objectives will be used by the Tutor to give on-target training that is focused on the individual delegates.

At the end of the course each delegate will be asked to complete a Personal Development Plan that can be used as part of future appraisals, and that will also be an important tool for management reference.

Total Investment: AED 2,150/- + VAT, which includes – Training Materials, Lunch and Refreshments. Discount available for multiple bookings.

Who Should Attend?

Managers, supervisors, team leaders, executives, and officers who want to improve their skills in building and maintaining professional relationships.

About The Program

First impressions are often made within the first seven seconds of an encounter and are difficult, if not impossible, to reverse.  In this program, you will learn how to carry yourself confidently and in a correct professional manner in the corporate world as well as in your day-to-day personal life.  You will get practical advice on how to use good manners and business etiquette as well as how to comprehend different protocol requirements.

Course Objectives

  • To promote the application of refined business etiquette in professional interactions
  • To practice behaviors that consistently create a positive and lasting first impression
  • To become more aware of and proficient in contemporary office etiquette
  • To be more skilled in navigating social business settings, from introductions to business card exchanges

What You Will Gain

  • Understand the appropriate protocol and business etiquette needed in a successful cross-cultural environment
  • Business Etiquette
  • Making A Positive First Impression
    • How To Make A First Impression… And Make It Last!
    • Body Language
    • Interpreting Non-Verbal Communication
    • The Secrets To Successful Body Language
  • Etiquette In The Workplace
    • Conducting Meetings
    • Telephone Etiquette
    • Email Etiquette
    • Dress / Appearance
  • Etiquette In A Social Setting
    • Greeting Differences
    • The Art Of Making An Impressive First Greeting
    • Types Of Handshakes
    • Business Card Usage – How, And When To Give Your Card, And Asking For Someone Else’s Card
    • Social Conversation
    • Table Manners

Please contact us for specific details on the courses we are running. Our Business Development Staff will be happy to provide you with further details.

Before the course each delegate will be asked to complete a Pre-Course Briefing Form to determine their individual objectives for attending the course. These objectives will be used by the Tutor to give on-target training that is focused on the individual delegates.

At the end of the course each delegate will be asked to complete a Personal Development Plan that can be used as part of future appraisals, and that will also be an important tool for management reference.

Total ONLINE Investment: AED 1,450/- + VAT

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