Description
Who Should Attend?
This program is designed for professionals, particularly those who are new to the HC / HR function in their organization, or who have some experience, but no formal training. It is also suitable for professionals who would like to broaden their HC / HR knowledge, and develop their expertise and interpersonal skills. Line managers, who are tasked with some personnel functions, would also find this a very useful program.
About The Program
Managing the Human Capital / HR function in an organization requires the use of many skills, including the ability to manage yourself and others, the ability to make informed decisions and solve problems effectively. This program will enable HC / HR professionals to develop critical skills within the main functions of HC / HR: Resourcing, Performance Management, Learning and Development, Interviewing, TNA (Training Needs Analysis), Reward Structure, etc.
The program is highly practical, with delegates involved in group activities, role-plays and exercises aimed at developing and enhancing their skills.
Course Objectives
- To understand the different roles and responsibilities of Human Capital / Human Resource Managers
- To become familiar with the recruitment and selection process, resourcing, and the skills required for effective interviewing
- To identify and use the skills involved in managing people effectively, specifically planning and organizing, communication, leadership, assertiveness, motivation, delegation, decision-making, etc.
- To identify the key elements of employee relations, focusing specifically on the techniques of coaching, counseling, and disciplinary action
- To examine employee learning and development (L&D), in order to plan, and implement, L&D activities
- To understand the importance of a Reward Management Framework
- To develop the skills needed to conduct productive appraisals within a Performance Management System
- To become familiar with creating effective policies and procedures for employees
What You Will Gain
- A clear understanding of the management and interpersonal skills required to effectively perform the Human Capital / HR function
- The ability to develop skills such as planning, decision-making, interviewing, coaching, and counseling
- Exposure to all the aspects of current best practices in employee development
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