Leading A Multigenerational Workforce

Bridging The Gap: Harnessing The Power Of Age Diversity In Teams

1 Day(s)

1 Day(s)

Who Should Attend?

Managers, supervisors, team leaders, HR professionals, project leaders, and others who manage or influence teams with employees from different generations.

About The Program

This practical one-day program explores how generational differences can influence communication, motivation, and teamwork.  Participants will learn to avoid stereotypes, adapt their approach, and build stronger collaboration across age groups.

Course Objectives

  • To understand key generational characteristics without stereotyping
  • To adapt communication and feedback across age groups
  • To apply flexible motivation and recognition approaches
  • To manage conflict and strengthen collaboration

What You Will Gain

  • Greater awareness of age diversity and individual differences
  • Practical communication, feedback, and motivation techniques
  • Improved confidence in managing generational tension
  • Stronger teamwork, knowledge sharing, and inclusion
  • Understanding Generational Diversity
    • Generational values and expectations
    • Myths, bias, and individual differences
    • Practical exercise: Generational assumptions self-check
  • Communication Across Generations
    • Communication channels and feedback styles
    • Communication gaps and misunderstandings
  • Motivation and Engagement
    • Motivation, recognition, and rewards
    • Growth, purpose, and meaningful work
  • Leading Across Generations
    • Situational leadership
    • Inclusive teamwork, knowledge sharing, and mentoring
    • Practical exercise: Conflict scenario and team action plan

Before the course each delegate will be asked to complete a Pre-Course Briefing Form to determine their individual objectives for attending the course. These objectives will be used by the Tutor to give on-target training that is focused on the individual delegates.

At the end of the course each delegate will be asked to complete a Personal Development Plan that can be used as part of future appraisals, and that will also be an important tool for management reference.

Total Investment: AED 2,150/- + VAT, which includes – Training Materials, Lunch and Refreshments. Discount available for multiple bookings.

Who Should Attend?

Managers, supervisors, team leaders, HR professionals, project leaders, and others who manage or influence teams with employees from different generations.

About The Program

This practical one-day program explores how generational differences can influence communication, motivation, and teamwork.  Participants will learn to avoid stereotypes, adapt their approach, and build stronger collaboration across age groups.

Course Objectives

  • To understand key generational characteristics without stereotyping
  • To adapt communication and feedback across age groups
  • To apply flexible motivation and recognition approaches
  • To manage conflict and strengthen collaboration

What You Will Gain

  • Greater awareness of age diversity and individual differences
  • Practical communication, feedback, and motivation techniques
  • Improved confidence in managing generational tension
  • Stronger teamwork, knowledge sharing, and inclusion
  • Understanding Generational Diversity
    • Generational values and expectations
    • Myths, bias, and individual differences
    • Practical exercise: Generational assumptions self-check
  • Communication Across Generations
    • Communication channels and feedback styles
    • Communication gaps and misunderstandings
  • Motivation and Engagement
    • Motivation, recognition, and rewards
    • Growth, purpose, and meaningful work
  • Leading Across Generations
    • Situational leadership
    • Inclusive teamwork, knowledge sharing, and mentoring
    • Practical exercise: Conflict scenario and team action plan

Please contact us for specific details on the courses we are running. Our Business Development Staff will be happy to provide you with further details.

Before the course each delegate will be asked to complete a Pre-Course Briefing Form to determine their individual objectives for attending the course. These objectives will be used by the Tutor to give on-target training that is focused on the individual delegates.

At the end of the course each delegate will be asked to complete a Personal Development Plan that can be used as part of future appraisals, and that will also be an important tool for management reference.

Total ONLINE Investment: AED 1,450/- + VAT

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