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Navigating Unconscious Bias

The Brain’s Blind Spots: From Awareness To Action

1 Day(s)

1 Day(s)

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Additional Dates

Who Should Attend?

This program is essential for all employees, managers, and leaders who want to understand how their subconscious mind influences their decisions, interactions, and the overall workplace environment. It is particularly valuable for anyone involved in hiring, performance management, team building, or customer relations who seeks to create a more equitable, inclusive, and productive company culture.

About The Program

Unconscious biases are the silent architects of company culture. They live in the “dark recesses of the human brain,” and without intervention, they greatly influence day-to-day decisions in recruitment, talent development, and business practices. The result can be high employee turnover, low morale, decreased productivity, and damage to a company’s reputation.

This dynamic, hands-on workshop is designed to shine a light on these ingrained biases. You will learn to define the most common types of bias, understand their measurable impact on your company’s bottom line and culture, and gain a practical, step-by-step roadmap for implementing a successful, long-lasting bias mitigation and inclusion strategy in the workplace.

Course Objectives

  • To define what unconscious bias is and identify the common “triggers” that bring it into action
  • To learn to recognize and categorize over a dozen specific types of unconscious bias, from the Affinity Bias and Halo/Horns Effects to Gender and Ageism biases
  • To gain a clear understanding of the negative effects of unchecked bias on core business functions like recruitment, employee morale, and company reputation
  • To master the steps for mitigating personal and organizational bias, including setting expectations, training employees, and promoting a culture of inclusion
  • To learn how to handle complaints of bias in a structured, objective, and legally sound manner

What You Will Gain

  • The self-awareness to recognize your own unconscious biases and actively work to override them
  • The practical skills to implement an effective, comprehensive unconscious bias training program within your own organization
  • A clear understanding of the ethical, financial, and legal benefits that come from a truly inclusive and fair workplace
  • The Unconscious Brain: Definition, Function, and Impact
    • How Bias Works and its Triggers
    • Practical Illustration of Bias in Action
  • The Many Faces of Bias (A Three-Part Taxonomy)
    • Relationship Biases: Affinity Bias, Conformity Bias
    • Perception Biases: Halo Effect, Horns Effect, Attribution Bias, Contrast Effect
    • Appearance & Stereotype Biases: Beauty Bias, Height Bias, Gender Bias, Name Bias, Ageism
  • The Business Cost of Bias
    • Impact on Recruitment and Talent Pipeline
    • Effect on Employee Turnover, Low Morale, and Decreased Productivity
    • Preserving Company Reputation
  • Strategies for Mitigation and Inclusion
    • Setting Expectations and Fortifying Anti-Discrimination Policies
    • The Four Key Steps to Training Employees (What, Who, and How to Conduct)
    • Promoting Inclusion: Education, Celebrating Differences, and Listening to Employees
  • Addressing Misconduct
    • Handling Complaints: Gathering Information, Evaluating Credibility, and Taking Action
  • The Return on Investment (ROI) of Fairness
    • The Workplace Culture, Ethical, Financial, and Legal Benefits of Inclusion

Before the course each delegate will be asked to complete a Pre-Course Briefing Form to determine their individual objectives for attending the course. These objectives will be used by the Tutor to give on-target training that is focused on the individual delegates.

At the end of the course each delegate will be asked to complete a Personal Development Plan that can be used as part of future appraisals, and that will also be an important tool for management reference.

Total Investment: AED 2,150/- + VAT, which includes – Training Materials, Lunch and Refreshments. Discount available for multiple bookings.

Who Should Attend?

This program is essential for all employees, managers, and leaders who want to understand how their subconscious mind influences their decisions, interactions, and the overall workplace environment. It is particularly valuable for anyone involved in hiring, performance management, team building, or customer relations who seeks to create a more equitable, inclusive, and productive company culture.

About The Program

Unconscious biases are the silent architects of company culture. They live in the “dark recesses of the human brain,” and without intervention, they greatly influence day-to-day decisions in recruitment, talent development, and business practices. The result can be high employee turnover, low morale, decreased productivity, and damage to a company’s reputation.

This dynamic, hands-on workshop is designed to shine a light on these ingrained biases. You will learn to define the most common types of bias, understand their measurable impact on your company’s bottom line and culture, and gain a practical, step-by-step roadmap for implementing a successful, long-lasting bias mitigation and inclusion strategy in the workplace.

Course Objectives

  • To define what unconscious bias is and identify the common “triggers” that bring it into action
  • To learn to recognize and categorize over a dozen specific types of unconscious bias, from the Affinity Bias and Halo/Horns Effects to Gender and Ageism biases
  • To gain a clear understanding of the negative effects of unchecked bias on core business functions like recruitment, employee morale, and company reputation
  • To master the steps for mitigating personal and organizational bias, including setting expectations, training employees, and promoting a culture of inclusion
  • To learn how to handle complaints of bias in a structured, objective, and legally sound manner

What You Will Gain

  • The self-awareness to recognize your own unconscious biases and actively work to override them
  • The practical skills to implement an effective, comprehensive unconscious bias training program within your own organization
  • A clear understanding of the ethical, financial, and legal benefits that come from a truly inclusive and fair workplace
  • The Unconscious Brain: Definition, Function, and Impact
    • How Bias Works and its Triggers
    • Practical Illustration of Bias in Action
  • The Many Faces of Bias (A Three-Part Taxonomy)
    • Relationship Biases: Affinity Bias, Conformity Bias
    • Perception Biases: Halo Effect, Horns Effect, Attribution Bias, Contrast Effect
    • Appearance & Stereotype Biases: Beauty Bias, Height Bias, Gender Bias, Name Bias, Ageism
  • The Business Cost of Bias
    • Impact on Recruitment and Talent Pipeline
    • Effect on Employee Turnover, Low Morale, and Decreased Productivity
    • Preserving Company Reputation
  • Strategies for Mitigation and Inclusion
    • Setting Expectations and Fortifying Anti-Discrimination Policies
    • The Four Key Steps to Training Employees (What, Who, and How to Conduct)
    • Promoting Inclusion: Education, Celebrating Differences, and Listening to Employees
  • Addressing Misconduct
    • Handling Complaints: Gathering Information, Evaluating Credibility, and Taking Action
  • The Return on Investment (ROI) of Fairness
    • The Workplace Culture, Ethical, Financial, and Legal Benefits of Inclusion

Please contact us for specific details on the courses we are running. Our Business Development Team will be happy to provide you with further details.

Before the course, each delegate will be asked to complete a Pre-Course Briefing Form to determine their individual objectives for attending the course. These objectives will be used by the Tutor to give on-target training that is focused on the individual delegates.

At the end of the course, each delegate will be asked to complete a Personal Development Plan that can be used as part of future appraisals, and that will also be an important tool for management reference.

Total ONLINE Investment: AED 1,450 + VAT

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