From Top Performer to Trusted Manager with an ILM-Recognized Program in Dubai

Professional expertise can take a career a long way. It earns credibility, promotion and, in time, a team to lead. But there comes a stage when the role grows beyond the expertise that created it.

The department is larger, the decisions carry more weight, and results depend less on what the manager knows and more on what the manager can achieve through other people.

Across growing organizations in Africa, many capable managers are at exactly this stage. They are not new to managing. They already run teams and deliver results.

What their widening responsibilities now demand is a broader set of management skills: setting direction, balancing operational and people priorities, making sound decisions and keeping a team steady when circumstances change.

Spearhead Training’s five-day Developing Management Skills with Change Management program, delivered in person in Dubai, is designed for that stage.

Rather than concentrating on a single skill, it covers the full range of a manager’s work in one structured week and finishes with a day on leading change.

The program opens with the manager’s role itself: the functions and responsibilities of management, the difference between managing and doing, and some of the reasons managers fail.

Day Two turns to leadership, where participants examine different approaches to leading people, assess their own preferred style and explore motivation and communication.

Day Three focuses on giving supportive and corrective feedback, communicating assertively and managing time and competing priorities.

Day Four addresses a challenge that grows with responsibility: letting go. Participants examine why managers struggle to delegate and assess their own delegation skills.

They then work on running productive meetings, planning and setting objectives, solving problems, building stronger teams and coaching employees to find their own solutions. The day closes with a decision-making exercise that applies the management skills developed so far.

Day Five is devoted to change management, and to how managers can lead people when structures, priorities or ways of working shift.

The learning is practical rather than lecture-based. Before attending, participants complete a pre-course briefing form so the tutor understands their objectives and workplace challenges.

Case studies, exercises, self-assessments and group discussion connect each topic to situations managers meet at work, and every participant leaves with a Personal Development Plan to guide the months that follow.

Good management training is available in many African cities, so the case for travelling to Dubai has to be a practical one. Five days away from the office give managers uninterrupted time to examine how they manage, which is difficult to find between meetings at home.

The program has been refined over 28 years. And the room brings together professionals from different organizations, industries and markets who often discover that they share the same questions: How do I delegate without losing control? How do I build ownership in my team? How do I lead when things keep changing?

Hearing how managers elsewhere answer those questions adds a dimension to the learning that is hard to find closer to home.

The program is ILM-recognized, giving organizations additional assurance when they invest in structured management development for their people.

The next program runs in Dubai from December 7 to 11, 2026. To reserve a place, visit our course page or call Spearhead Training on 04 3362552.

Next Steps

Explore the full Spearhead Training course portfolio and for immediate questions, contact Spearhead Training at 04 3362552.

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Spearhead

Spearhead Training is an ILM Approved Centre and a Recognized Provider

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