Professional Administration and Office Management skills play an important role in the smooth functioning and efficiency of business operations. Spearhead Training offers top class, and well-designed administrative skills training programs to enhance your Administrative and Office Management skills. Our professional secretarial and administrative online courses can help you improve your internal office communication by way of applying the various interpersonal relationship techniques that you would gain from the course. Our experienced team of world class trainers will provide top quality administrative skills training for individuals in various administrative roles such as office or personal assistants (PA), secretaries, receptionists, and office administrators. Explore our Office Administration and Secretarial Skills courses that are available online and enrol to excel in office administration.

Courses Overview

We offer short two or three-day courses on Office Management, Professional Secretarial & Administration Skills and The ‘Perfect’ PA, led by professional trainers with proven track record and ability to deliver ‘on target’ training. Participants will gain professional office administration skills and comprehensive knowledge in dealing with various aspects of office management, including:

  • Office tasks, policies and procedures
  • Telephone Etiquette
  • Professional Business Writing 
  • Filing & Documentation
  • Planning & Prioritizing
  • Communication 
  • Managing Upwards

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