Managers, supervisors, salespeople, customer service staff – and anyone who feels there are not enough hours in the day to complete their workload!
About The Programme
The most valuable resource available to managers and staff is ‘Time’. It is a common complaint, that ‘there are not enough hours in the day’. Yet very often we end up devoting the majority of available time to low priority work. The potential to achieve more in your job and career is partly dependent on how well your time is managed. This is a highly participative programme in which delegates will be given a series of individual exercises and guidance for improving their use of time.
To enable delegates to clearly identify work-related and personal time-wasters, and learn ways to overcome them
To enable delegates to identify their Time Management style
To understand and identify their roles at work
To learn to become more proactive through setting SMART(ER) objectives, in line with key result areas
To introduce delegates to practical tools to use at work, and ensure they make time to focus on priority tasks
To learn to organize workspaces for maximum efficiency
To identify motivating factors that will lead to overcoming procrastination (putting things off)
To master the techniques of effective delegation
To learn assertiveness skills to overcome work overload
To set criteria to avoid stress
What You Will Gain
The ability to gain a substantial increase in performance (research shows that most people can save up to 25% of their time, when shown how to do it!)
A greater awareness of the importance of time in achieving business targets
A clear understanding of your personal and work-related time-wasters
An awareness of the importance of prioritising your day-to-day work
Each delegate will take away an action plan, to improve their time management and personal effectiveness, which can be put into effect immediately after the course
What Is ‘Time Management’?
Time Management Styles
Time And Your Energy Levels
Proactive Vs Reactive Behaviour
Identifying Key Result Areas
> SMART(ER) Objectives
> The Three ‘P’s Of Setting Goals
> Steps To Achieving Goals
Assertiveness For Influence
> Five Assertiveness Skills
> Key Steps To Being Assertive
> Symptoms Of Stress
> Causes Of Stress
Dealing Positively And Assertively With Stress
Before the course each delegate will be asked to complete a Pre-Course Briefing Form to determine their individual objectives for attending the course. These objectives will be used by the Tutor to give on-target training that is focused on the individual delegates.
At the end of the course each delegate will be asked to complete a Personal Development Plan that can be used as part of future appraisals, and that will also be an important tool for management reference.
Total Investment: AED 4,300/- + VAT, which includes – Training Materials, Lunch and Refreshments. Discount available for multiple bookings.