Spearhead Training > Exclusive In-Company Programmes > Management of Change

Management of Change
'Re-Engineering Your Business - Making Change A Positive Process'

Who Should Attend?
This programme is designed for senior managers, managers and other personnel who are currently responsible for managing change within their organizations.

About the Programme
The course covers all the fundamentals required to manage the process of change so that it is as smooth and effective as possible.

Course Objectives

• To provide delegates with the knowledge and confidence to manage change within their organizations
• To understand the pressures and opportunities of change and how people react differently to it
• You will learn to identify practical techniques to allow you to initiate, anticipate, and respond positively to the change process
• You will learn strategies that will enable you to manage and overcome resistance to change

What You Will Gain

A comprehensive knowledge of the skills and techniques required to manage change successfully. Through practical exercises and case studies, you will understand the dynamics of this much misunderstood and often feared process.

Programme Contents

Understanding Change

• Categorising Types Of Change
• Understanding Causes Of Change
• Obstacles To Managing Change
• The 4 Phases Of Cultural Change

Managing During Change

• Motivation Theory
• Involving Your People
• Potential Problems
• Action Planning

Change Agents

• Internal And External Change Agents
• Skills Of The Change Agent

Strategies For Managing Change

• Selecting An Overall Management Style
• Increasing Readiness For Change
• Communicating Change
• Adjusting The Balance (Those ‘For' Versus Those ‘Against')
• Time Span Involved

Resistance To Change

• Overcoming Resistance To Change
• Forms Of Resistance
• Fear Factors
• Stress (What It Is And How To Deal With It)
• Communication - Rapport

 Interpersonal Styles Inventory

• Psychological Impact Of Change
• The Four Psychological Stages:
  • - Shock
  • - Resistance
  • - Integration
  • - Acceptance

Videos and Case Studies will be used during this course programme to illustrate examples of good and bad change implementation processes

Course Directory

• Upcoming Courses
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  • Introduction To The Purchasing Function
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  • Developing A Crisis Management Strategy
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  • Creating an Effective Job Evaluation System - An Introductory Workshop

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